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- Tasks: Enhance customer experience for small businesses seeking funding and assist with queries.
- Company: Leading online finance platform in the UK with a focus on customer support.
- Benefits: Flexible hybrid working environment, career growth opportunities, and supportive workplace culture.
- Why this job: Make a real difference for small businesses while developing your skills in a dynamic role.
- Qualifications: Strong multitasking abilities and excellent communication skills.
- Other info: Join a diverse team that values your well-being and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A leading online finance platform in the UK is looking for a Customer Operations Executive to enhance customer experience for small businesses seeking funding. This role involves assisting with queries, maintaining accurate information in CRM, and building relationships with stakeholders.
Ideal candidates will be dynamic and driven, showcasing strong multitasking abilities and communication skills. Join a diverse and flexible workplace that supports your career growth and well-being in a hybrid working environment.
Customer Operations Exec – Fast SME Funding Support in London employer: Funding Circle Ltd.
Contact Detail:
Funding Circle Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Exec – Fast SME Funding Support in London
✨Tip Number 1
Network like a pro! Reach out to people in the finance sector, especially those working with SMEs. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for your interviews by researching the company and its values. Show us you understand what we do and how you can enhance customer experience for small businesses seeking funding.
✨Tip Number 3
Practice your multitasking skills! In this role, you'll need to juggle queries and maintain CRM info. Try mock scenarios with friends to get comfortable handling multiple tasks at once.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our diverse and flexible workplace.
We think you need these skills to ace Customer Operations Exec – Fast SME Funding Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Operations Executive role. Highlight your multitasking abilities and any previous experience in customer support or finance to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for enhancing customer experience and how you can contribute to our mission at StudySmarter. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves building relationships with stakeholders, make sure to demonstrate your strong communication skills in your application. Whether it's through your writing style or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Funding Circle Ltd.
✨Know the Company Inside Out
Before your interview, make sure you research the online finance platform thoroughly. Understand their mission, values, and the specific services they offer to small businesses. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Operations Executive, strong communication is key. Prepare examples of how you've successfully handled customer queries or built relationships in previous roles. Practise articulating these experiences clearly and confidently during the interview.
✨Demonstrate Multitasking Abilities
In this role, you'll need to juggle multiple tasks at once. Think of scenarios where you've managed competing priorities effectively. Be ready to discuss how you stay organised and ensure accuracy, especially when maintaining information in CRM systems.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer support, or how they measure success in this role. This shows that you're engaged and thinking about how you can contribute to their goals.
