Funding Circle Ltd. in London (Hybrid) is seeking a Complaints Officer to join our Business Support team. You’ll manage a portfolio of complaints, conduct end-to-end investigations, and draft fair, compliant final letters for complex cases.
You’ll collaborate across departments to resolve issues within regulatory timeframes, maintain Salesforce case records, and explore AI tools to boost accuracy and productivity.
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Impactful Complaints Investigator (Fintech) employer: Funding Circle Ltd.
At Funding Circle, we pride ourselves on being an exceptional employer that champions the growth and success of our employees. With a vibrant work culture in London, we offer flexible working arrangements, competitive salaries, and a comprehensive benefits package that includes health and wellness support, professional development opportunities, and a collaborative environment where every team member is valued. Join us to make a meaningful impact on the UK economy while enjoying a fulfilling career in a supportive and dynamic fintech setting.
