Funding Circle Ltd. in London (Hybrid) is hiring to support customers who need additional care through the collections and recovery process, using clear and compassionate communication. You will balance empathy with commercial goals while guiding clients to manageable payment plans.
Key skills include handling vulnerable customers, debt recovery experience, and strong written communication. The role offers hybrid working, competitive benefits, and opportunities to leverage Generative AI tools.
#J-18808-Ljbffr
Empathetic Vulnerable Customer Accounts Manager employer: Funding Circle Ltd.
At Funding Circle, we pride ourselves on being an exceptional employer that champions the growth and success of our employees. With a vibrant work culture in London, we offer flexible working arrangements, competitive salaries, and a comprehensive benefits package that includes health and wellness support, professional development opportunities, and a collaborative environment where every team member is valued. Join us to make a meaningful impact on the UK economy while enjoying a fulfilling career in a supportive and dynamic fintech setting.
