Funding Circle Ltd. is seeking a compassionate Vulnerable Customer Account Manager to support customers through debt recovery and collections. You willEngage with individuals with sensitivity, set up affordable payment plans, and provide clear guidance in plain language, while connecting them with external support when needed.
You’ll work in a hybrid London environment, balancing compliance, empathy, and the use of AI tools to streamline daily tasks and deliver high-quality outcomes.
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Empathetic Debt Recovery Specialist for Vulnerable Customers employer: Funding Circle Ltd.
At Funding Circle, we pride ourselves on being an exceptional employer that champions the growth and success of our employees. With a vibrant work culture in London, we offer flexible working arrangements, competitive salaries, and a comprehensive benefits package that includes health and wellness support, professional development opportunities, and a collaborative environment where every team member is valued. Join us to make a meaningful impact on the UK economy while enjoying a fulfilling career in a supportive and dynamic fintech setting.
