Funding Circle Ltd. is seeking a Complaints Officer for the Business Support team in London. The role involves managing a portfolio of complaints, conducting thorough investigations, and issuing final response letters with empathy and precision.
You will collaborate with multiple departments to resolve complaints regarding our financial products, ensuring regulatory timelines are met and records are meticulously kept in Salesforce. The team values growth mindset and proactive AI use.
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Hybrid Complaints Specialist FinTech & FCA Expert in City of Westminster employer: Funding Circle Ltd.
At Funding Circle, we pride ourselves on being an exceptional employer that champions the growth and success of our employees. With a vibrant work culture in London, we offer flexible working arrangements, competitive salaries, and a comprehensive benefits package that includes health and wellness support, professional development opportunities, and a collaborative environment where every team member is valued. Join us to make a meaningful impact on the UK economy while enjoying a fulfilling career in a supportive and dynamic fintech setting.
