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- Tasks: Support small businesses by managing loan applications and providing excellent customer service.
- Company: Join a fintech start-up with the stability of a public company, dedicated to helping small businesses thrive.
- Benefits: Flexible work, competitive salary, health benefits, and a dedicated learning allowance.
- Other info: Enjoy a vibrant office culture with perks like barista coffee and subsidised lunches.
- Why this job: Make a real impact on the UK economy while building your career in a supportive team.
- Qualifications: Experience in phone-based sales, strong communication skills, and a growth mindset.
The predicted salary is between 30000 - 30000 £ per year.
We’re on a mission to back the UK’s small businesses like no one else. Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy. Come and join a mission that matters!
The role:
- Location: London (Hybrid) | 3 days in the office | £30,000 + Commission
- You will support Introducer loan applications through the funnel to help the growth of business lending through introducers (for example, commercial mortgage/asset Introducers, Business Consultants, Accountants, etc.).
- You will balance managing moving applications whilst updating and responding to our Introducer community needs.
- Alongside answering initial introducer enquiries, you will help to deliver excellent customer service across a variety of responsibilities:
- Taking inbound calls, managing, dealing and answering customer questions/queries.
- Respond to Introducer enquiries within the agreed SLA timescales either by email or telephone and update our systems accordingly.
- Request information from the Introducer either by email or telephone.
- Update the Salesforce CRM system with all relevant information so that Introducer loan applications can move through the funnel from application to loan.
- Develop strong working relationships with our Introducer sales teams.
- Support the Introducer business reporting by keeping information accurate and updated.
What we’re looking for:
- Experienced working in a phone based sales environment.
- KPI driven with the ability to work well under pressure.
- Able to manage your time effectively.
- Transparent and able to communicate with the customer – both good and bad.
- Confident with a good telephone manner and strong interpersonal skills.
- You’re able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity.
- Confident using approved AI tools safely and effectively to enhance your output and find a better way of working.
We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
Why join us?
- We back you to build an incredible career. As a flexible‑first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!
- Our Circler Proposition focuses on five areas:
- Flexibility: We provide a benefit allowance you can tailor to your own life and family.
- Health: This includes private medical and dental, health assessments, and access to a digital GP.
- Wealth: We offer life assurance, share schemes, and financial coaching.
- Development: You get a dedicated annual learning allowance to help you level up.
- Lifestyle: We have electric car and cycle‑to‑work schemes, plus season ticket loans.
Ready to join a mission that matters? We’d love to chat!
Business Development Representative employer: Funding Circle Ltd.
Contact Detail:
Funding Circle Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Representative
✨Tip Number 1
Get to know the company inside out! Research Funding Circle's mission, values, and recent achievements. This way, when you get that interview, you can show off your knowledge and passion for helping small businesses thrive.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, grab a friend and do some mock calls. Focus on being clear, confident, and friendly – it’ll make a world of difference when you're on the line with introducers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to support small businesses.
We think you need these skills to ace Business Development Representative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Development Representative role. Highlight your experience in phone-based sales and how you’ve successfully managed customer relationships in the past. We want to see how you can bring your unique skills to our team!
Show Off Your Energy: We’re all about that growth mindset and good energy! In your application, let us know about times when you’ve lifted others up or tackled challenges head-on. This will help us see how you fit into our high-performing team culture.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate transparency and want to understand your journey without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our potential future Circlers!
How to prepare for a job interview at Funding Circle Ltd.
✨Know Your Stuff
Before the interview, make sure you understand Funding Circle's mission and how they support small businesses. Familiarise yourself with their platform and the role of a Business Development Representative. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Sales Skills
Since this role is phone-based and KPI driven, prepare to discuss your previous sales experiences. Think of specific examples where you met or exceeded targets, and be ready to explain how you handle pressure and manage your time effectively.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice handling common customer queries or introducer enquiries. This will demonstrate your communication skills and ability to think on your feet, which are crucial for the role.
✨Embrace the AI Angle
Funding Circle values innovation, so be prepared to discuss how you can use Generative AI tools to enhance productivity. Share any past experiences where you've successfully implemented technology to streamline processes or improve customer interactions.