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- Tasks: Manage broker accounts and support SME loan applications through effective communication.
- Company: Funding Circle helps small businesses thrive with innovative finance solutions.
- Benefits: Enjoy hybrid working, private medical insurance, and a supportive work culture.
- Why this job: Make a real impact on small businesses while developing your career in a dynamic environment.
- Qualifications: Experience in phone-based sales and strong communication skills are essential.
- Other info: Join a diverse team committed to making a difference in the economy.
The predicted salary is between 36000 - 45000 £ per year.
We are looking for a Broker Account Manager in London to join our Introducer team. The team forms part of the Funding Circle Introducer Channel and will have day-to-day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams.
Salary: £36,000 + £9,000 OTE
Who are we? We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.
The role involves supporting and driving the growth of business lending through introducers, such as commercial mortgage/asset introducers, business consultants, accountants, etc. You will balance managing a healthy & high-performing pipeline of applications whilst nurturing and growing relationships within our Introducer network.
- Nurturing your pipeline of loan applications via Introducers from SME businesses.
- Managing relationships with Introducers in your portfolio via the telephone (not face to face).
- Demonstrating excellent telephone and email communications & supporting your introducers on a day-to-day basis in ensuring SMEs access to finance in a quick and efficient process.
- Helping to develop and grow your Introducers accounts into key accounts.
- Grow the number of SME loan applications via every individual Introducer in your portfolio.
- Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day.
What we’re looking for:
- Experience working in a phone-based sales environment.
- Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills.
- Motivation by success in numbers and drive to achieve your monthly targets.
- Ability to learn, understand, take on feedback and explain complex concepts and products.
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer, we offer hybrid working at Funding Circle, and we’ve long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista-made coffee and subsidised lunches every day!
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
A few highlights:
- Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support.
- Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
- Development: Dedicated annual learning allowance and full access to internal learning platform.
- Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more!
And finally, we have award-winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.
Broker Account Manager employer: Funding Circle Ltd.
Contact Detail:
Funding Circle Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Account Manager
✨Tip Number 1
Familiarise yourself with the SME lending landscape and Funding Circle's unique offerings. Understanding how our platform works and the benefits it provides to small businesses will help you engage effectively with potential introducers.
✨Tip Number 2
Practice your telephone communication skills. Since this role involves managing relationships primarily over the phone, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with a friend or mentor.
✨Tip Number 3
Network with professionals in the finance and lending sectors. Attend industry events or join online forums to connect with brokers and introducers. Building these relationships can give you insights into their needs and how you can support them.
✨Tip Number 4
Showcase your problem-solving abilities during interviews. Be prepared to discuss specific examples where you've identified issues and implemented solutions in previous roles, as this will demonstrate your proactive approach to managing relationships and pipelines.
We think you need these skills to ace Broker Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Broker Account Manager. Familiarise yourself with the key tasks such as managing broker relationships and nurturing loan applications.
Tailor Your CV: Highlight your experience in phone-based sales environments and your strong communication skills. Use specific examples that demonstrate your ability to connect with people and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of Funding Circle's mission. Mention how your skills align with their goals of supporting small businesses.
Showcase Relevant Experience: In your application, emphasise any previous roles where you managed relationships or worked in a fast-paced environment. Include metrics or achievements that illustrate your success in similar positions.
How to prepare for a job interview at Funding Circle Ltd.
✨Showcase Your Communication Skills
As a Broker Account Manager, strong communication is key. During the interview, demonstrate your ability to connect with people by engaging in a friendly and professional manner. Use examples from your past experiences to highlight how you've effectively communicated with clients or colleagues.
✨Understand the SME Lending Landscape
Familiarise yourself with the current trends and challenges in SME lending. This knowledge will not only impress your interviewers but also show that you are genuinely interested in the role and the company’s mission to support small businesses.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific instances where you identified issues and successfully mitigated risks in a previous role. Be ready to discuss your thought process and the outcomes of your actions.
✨Highlight Your Sales Experience
Since the role involves managing a pipeline of applications and achieving targets, be prepared to discuss your experience in a phone-based sales environment. Share quantifiable achievements that showcase your motivation and success in meeting or exceeding sales goals.
