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For Companies At a Glance
- Tasks: Manage broker accounts and support SME lending growth through effective communication.
- Company: Join Funding Circle, a leader in supporting small businesses with innovative finance solutions.
- Benefits: Enjoy flexible working, competitive salary, health perks, and personal development opportunities.
- Why this job: Make a real impact on small businesses while developing your career in a dynamic environment.
- Qualifications: Experience in phone-based sales and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 36000 - 45000 £ per year.
Overview
Broker Account Manager in London to join our Introducer team. The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams. Salary: £36,000 + £9,000 OTE.
We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise, we’ve built a platform with data and technology that supports fast decisions for SME lending. We pride ourselves on providing meaningful, human support and fast, hassle-free processes to deliver an unbeatable customer experience.
The role
We are looking for a Broker Account Manager to support and drive growth of business lending through introducers (e.g., commercial mortgage/asset Introducers, business consultants, accountants). You will balance managing a healthy and high-performing pipeline of applications while nurturing and growing relationships within our Introducer network.
Responsibilities
- Nurture your pipeline of loan applications via Introducers from SME businesses.
- Manage relationships with Introducers in your portfolio via the telephone (not face to face).
- Demonstrate excellent telephone and email communications and support your introducers on a day-to-day basis to ensure SMEs have quick and efficient access to finance.
- Develop and grow Introducers accounts into key accounts.
- Grow the number of SME loan applications via every individual Introducer in your portfolio.
- Proactively problem solve, identify and mitigate risks, issues or control weaknesses in day-to-day activities.
What we’re looking for
- Experience working in a phone-based sales environment.
- Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills.
- Motivation by success in numbers and drive to achieve monthly targets.
- Ability to learn, understand, take on feedback and explain complex concepts and products.
At Funding Circle we are committed to building diverse teams, so please apply even if past experience doesn’t align perfectly with the requirements.
Want to learn more?
We have a huge impact on the businesses that borrow through our platform, the communities they serve and the economy. Last year £6.9bn of GDP generated. You can read our Impact Report here: https://www.fundingcircle.com/uk/impact
To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com
And we’re still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.
Why join us?
At Funding Circle we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.
As a flexible-first employer we offer hybrid working at Funding Circle. We expect our teams to be in our London office three times a week, in a newly refurbished hybrid working space with barista-made coffee and subsidised lunches (via JustEat) every day.
We back our Circlers to build their own incredible careers. Our Circler proposition supports employees in and out of work, anchored around four pillars: Health, Wealth, Development & Lifestyle.
Benefits highlights
- Flexibility: A benefit allowance to tailor your benefits.
- Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including fertility health assessments), eyecare vouchers, flu jabs, Wellhub access to wellbeing apps, Employee Assistance Programme and Digital GP for you and children under 16.
- Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching, share scheme, mortgage advisor partnership and retailer discounts.
- Development: Dedicated annual Learning & Development allowance and access to internal learning platform.
- Lifestyle: Electric Car Scheme, Cycle to Work, Season Ticket Loans, and more.
And finally, we have award-winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and fertility treatments.
Ready to make a difference? We’d love to hear from you.
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Broker Account Manager employer: Funding Circle Ltd.
Contact Detail:
Funding Circle Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Account Manager
✨Tip Number 1
Get to know the company inside out! Research Funding Circle's mission, values, and recent achievements. This will help you connect with the team during your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your phone skills! Since this role is all about managing relationships over the phone, make sure you’re comfortable chatting and building rapport. Try role-playing with a friend or family member to get the hang of it.
✨Tip Number 3
Prepare some questions for your interview! Think about what you want to know about the team dynamics, growth opportunities, and how they support their employees. This shows you're proactive and keen to engage with the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Funding Circle family!
We think you need these skills to ace Broker Account Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience that aligns with the Broker Account Manager role. Mention specific skills like your communication prowess and any past successes in phone-based sales to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on delivering your message effectively. Remember, we’re looking for strong communicators!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Funding Circle Ltd.
✨Know Your Numbers
As a Broker Account Manager, you'll be driven by targets and numbers. Make sure you come prepared with examples of how you've met or exceeded sales targets in the past. This shows your motivation and ability to succeed in a phone-based sales environment.
✨Master Communication Skills
Since the role involves managing relationships over the phone, practice your communication skills. Be ready to demonstrate how you can connect with people easily and explain complex concepts clearly. Consider doing mock calls with friends to refine your approach.
✨Showcase Problem-Solving Abilities
The job requires proactive problem-solving. Think of specific instances where you've identified issues and implemented solutions in previous roles. Be prepared to discuss these examples during the interview to highlight your critical thinking skills.
✨Research Funding Circle
Familiarise yourself with Funding Circle's mission and values. Understand their impact on small businesses and the SME lending landscape. This knowledge will not only impress your interviewers but also help you align your answers with the company's goals.
