At a Glance
- Tasks: Manage reservations and create memorable first impressions for guests.
- Company: Join a leading luxury hospitality group in London.
- Benefits: Earn £15.45 to £16.50 per hour plus tips, with career progression.
- Other info: Enjoy staff meals and discounts while working in a fast-paced environment.
- Why this job: Be part of a dynamic team delivering exceptional dining experiences.
- Qualifications: Experience in luxury hospitality and strong communication skills.
The predicted salary is between 16.5 - 16.5 £ per hour.
Join One of London’s Leading Luxury Hospitality Groups. Fundamental Hospitality is looking for a confident and guest-focused Receptionist to join our growing London team. Home to internationally renowned dining concepts including Gaia, La Maison Ani, and Shanghai Me, Fundamental Hospitality is recognised for delivering exceptional dining experiences, elevated service, and world-class hospitality. This is an exciting opportunity for a hospitality professional who thrives in luxury environments and is passionate about creating memorable first impressions.
The Role
Working closely with management and front of house teams, you will play a key role in managing reservations, coordinating guest flow, and ensuring every interaction reflects the elegance and high standards of the Fundamental Hospitality brand.
What We Offer
- Salary from £15.45 to £16.50 per hour + tips
- Career progression opportunities within a globally expanding hospitality group
- The opportunity to work across internationally recognised luxury brands
- Staff meals and employee dining discounts
What We’re Looking For
- Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality venues
- Exceptional communication and guest engagement skills
- Strong organisational skills and attention to detail
- Professional presentation and confident, welcoming personality
- Ability to remain calm and efficient in a fast-paced environment
- Passion for luxury hospitality and delivering outstanding guest experiences
- Fluent English: additional languages are an advantage
Receptionist in London employer: Fundamental Hospitality
La Maison Ani by Chef Izu is an exceptional employer, offering a vibrant work culture in the heart of London where culinary creativity thrives. As a Pastry Commis Chef, you will benefit from ongoing training and mentorship from experienced professionals, alongside opportunities for career advancement within the esteemed Fundamental Hospitality group. With competitive pay, tips, and meals on duty, this role provides a unique chance to grow your skills in one of the city's most elegant dining destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fundamental Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fundamental Hospitality
Don't be shy about reaching out to Fundamental Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fundamental Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fundamental Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
