At a Glance
- Tasks: Lead the reception team to create unforgettable guest experiences in a luxury dining setting.
- Company: Join La Maison Ani, a prestigious hospitality brand known for exceptional service.
- Benefits: Enjoy a competitive salary, generous tips, and career growth opportunities.
- Other info: Dynamic work environment with a supportive team and room for personal development.
- Why this job: Be the face of luxury hospitality and make every guest feel special.
- Qualifications: Experience in fine dining or luxury hospitality with strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
La Maison Ani is seeking an exceptional Reception Supervisor to join our front-of-house team. As the first point of contact for our guests, you will play a key role in creating a seamless and memorable arrival experience, delivering the warm, intuitive hospitality that defines our luxury dining experience.
This is an exciting opportunity for an experienced hospitality professional who thrives in a fast-paced, high-end environment and takes pride in delivering impeccable guest service.
What You'll Be Doing:
- Leading the reception team to deliver a consistently exceptional guest experience.
- Welcoming guests with warmth, professionalism and genuine hospitality.
- Managing reservations efficiently, maximising bookings while maintaining accuracy.
- Coordinating closely with management, hosts and service teams to ensure smooth daily operations.
- Handling guest enquiries, special requests and feedback with confidence, discretion and care.
- Maintaining a polished and welcoming reception area that reflects the high standards of La Maison Ani.
- Supporting the development and training of the reception team while leading by example.
What We Offer:
- Competitive salary of £40,000 per annum.
- Generous tips and tronc surplus.
- Career progression within a growing luxury hospitality group.
- A supportive and professional working environment.
- The opportunity to be part of an exceptional team delivering world-class hospitality.
If you have a passion for luxury hospitality and are committed to creating extraordinary guest experiences, we'd love to hear from you.
What We're Looking For:
- Previous experience as a Reception Supervisor or Senior Receptionist within a fine dining restaurant, luxury hotel or premium hospitality venue.
- Outstanding communication and interpersonal skills.
- Excellent organisational skills with exceptional attention to detail.
- A natural leader with a passion for delivering unforgettable guest experiences.
- Calm under pressure with the ability to multitask in a busy service environment.
- Fluent English is essential; additional languages are advantageous.
Reception Supervisor - La Maison Ani London employer: Fundamental Hospitality
At Fundamental Hospitality, we pride ourselves on creating a supportive and professional working environment where every team member is valued. As a Kitchen Porter in one of our prestigious London restaurants, you'll enjoy competitive pay, staff meals on duty, and ample opportunities for career growth within an international hospitality group, all while contributing to the exceptional dining experiences we offer. Join us and be part of a high-performing kitchen team that thrives on excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor - La Maison Ani London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fundamental Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fundamental Hospitality
Don't be shy about reaching out to Fundamental Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Supervisor - La Maison Ani London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fundamental Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fundamental Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
