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For Companies At a Glance
- Tasks: Lead the guest experience and manage table flow for a top-notch dining atmosphere.
- Company: Join Fundamental Hospitality, a dynamic UAE-based group expanding globally with innovative lifestyle concepts.
- Benefits: Enjoy staff meals, discounts, uniforms, recognition programs, and international career opportunities.
- Why this job: Be part of La Maison Ani, where love for food meets a vibrant culture in Knightsbridge.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service are essential.
- Other info: This role offers a chance to grow within an expanding international brand.
The predicted salary is between 30000 - 42000 £ per year.
Head Waiter – La Maison Ani – Knightsbridge, London
Established in 2011, Fundamental Hospitality is a UAE born company that unifies the region’s leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA.
La Maison Ani:
La Maison Ani is a celebration of love and food a stone’s throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London.
We are now recruiting for Head Waiter in London .
JOB PROFILE DESCRIPTION:
The headwaiter is responsible for the overall guest experience and wellbeing, overseeing and supporting the chef de rang in their duties. The main responsibility of the headwaiter is order taking and managing the flow of tables to ensure a good tempo within the section and timely turnover of tables.
PRE SERVICE RESPONSIBILITIES
- Allocate duties for CDR
- Clean linen count and storage
- Refill the stations with printer rolls, PDQ rolls, and order pads
- Check the table allocation with the front desk and update the floor
- Check levels and cleanliness of olive oil, salt and pepper, oregano, and sauces
- Ensure CDR duties and stations are ready for service
- Attend the pre-service briefing
SERVICE RESPONSIBILITIES
- Assist the hostess/host to seat customers
- Greet guests and take drink orders if the waiter is busy
- Place drink orders with position numbers
- Serve drinks if the waiter is busy
- Explain the menu and specials
- Check with the waiter for any guest information before approaching the table
- Take food orders (check for allergies or intolerances)
- Place orders on Micros
- NB: In case of allergy or intolerance, specify in Micros and inform the manager on duty immediately.
- Check mise en place and ensure enough space is available for food on the table
- Assist the CDR in serving food at the table
- Call hot starters away
- Refresh plates between courses for cold and hot starters
- Call mains away after starters and clear the table with the CDR
- NB: Always call a table away before clearing it
- Clear, crumb, and replace the tablecloth after mains before handing out dessert menus
- Ensure dessert and coffee orders are placed by the waiter
- Check the bill on Micros and add the BILL CHECKED item for confirmation
POST SERVICE RESPONSIBILITIES
- Ensure the station is emptied by the waiter
- Close all bills and hand them over to the closing manager
- Check any open comp tables with the managers
- Hand over station tips to the closing manager
Your Benefits:
- Staff meals during working hours
- Discounts for you, your friends, and family in our venues
- Uniforms
- Recognition Program
- Access to the Employee Assistance Programme
- International career opportunities
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Head Waiter - La Maison Ani - Knightsbridge, London employer: Fundamental Hospitality
Contact Detail:
Fundamental Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - La Maison Ani - Knightsbridge, London
✨Tip Number 1
Familiarize yourself with the menu and specials at La Maison Ani. Being able to confidently explain dishes and recommend items will impress during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight any previous experience in high-end dining or hospitality settings. Share specific examples of how you've managed guest experiences or handled busy service periods, as this will demonstrate your capability for the head waiter position.
✨Tip Number 3
Showcase your leadership skills by discussing how you've supported or trained junior staff in past roles. This is crucial for a head waiter, as you'll be overseeing the chef de rang and ensuring smooth service.
✨Tip Number 4
Prepare to discuss how you handle customer feedback and resolve issues. Providing excellent guest experiences is key, so sharing your strategies for maintaining a positive atmosphere will set you apart.
We think you need these skills to ace Head Waiter - La Maison Ani - Knightsbridge, London
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Head Waiter at La Maison Ani. Highlight your experience in managing guest experiences and supporting team members in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in hospitality, particularly in high-end dining environments. Emphasize your skills in order taking, table management, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of La Maison Ani's concept. Mention specific experiences that demonstrate your ability to enhance guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at Fundamental Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and creating memorable guest experiences.
✨Demonstrate Your Knowledge of the Menu
Familiarize yourself with La Maison Ani's menu and specials before the interview. Being able to discuss dishes, ingredients, and potential pairings will show your commitment and readiness for the role.
✨Highlight Your Teamwork Skills
As a head waiter, you'll be overseeing and supporting the chef de rang. Be prepared to discuss examples of how you've successfully worked in a team environment and how you handle communication and collaboration under pressure.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult guests or managing a busy service. Think through your responses and provide clear examples from your past experiences.
