At a Glance
- Tasks: Welcome guests and manage their belongings with care in a luxury setting.
- Company: Join the award-winning Shanghai Me, a top dining and nightlife spot in London.
- Benefits: Earn £13-£15 per hour plus tips while working in an exciting venue.
- Other info: Flexible late-night shifts from Thursday to Saturday with immediate start.
- Why this job: Be the first and last point of contact for guests, creating memorable experiences.
- Qualifications: Customer service experience is a plus; be personable and detail-oriented.
Overview
Cloak Room Attendant – Shanghai Me, Shanghai Me, an award-winning fine dining and nightlife destination in the heart of London, is looking for a professional and reliable Cloak Room Attendant to join our dynamic team. This role is ideal for someone who is personable, attentive, and thrives in a luxury hospitality environment. You’ll be the first and last point of contact for many of our guests, ensuring their experience is seamless and their belongings are handled with the utmost care.
Responsibilities
- Welcome guests warmly and assist with coats, bags, umbrellas, and personal items.
- Issue and track cloakroom tickets to ensure accuracy and security.
- Maintain the cloakroom area in a clean, organised, and presentable condition.
- Return items promptly and accurately upon request.
- Support with lost property procedures in line with company policy.
Working Hours
- Thursday to Saturday
- 9:00pm – 5:00am
- Flexibility for late-night events when required
What We’re Looking For
- Previous experience in hospitality or customer service preferred.
- Excellent communication and interpersonal skills.
- Reliable, trustworthy, and detail-oriented.
- Ability to remain calm and efficient under pressure.
Benefits
- Competitive pay: £13 – £15 per hour (depending on experience)
- Work in one of London’s most exciting venues.
- Be part of a passionate and professional team.
Cloakroom Attendant in City of London employer: Fundamental Hospitality
Shanghai Me offers an exceptional work environment for those looking to thrive in the luxury hospitality sector. As a Cloak Room Attendant, you will be part of a passionate team dedicated to delivering outstanding service in one of London's most vibrant venues, with competitive pay and opportunities for professional growth. Enjoy the unique experience of working in a high-end dining and nightlife destination, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Cloakroom Attendant in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fundamental Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fundamental Hospitality
Don't be shy about reaching out to Fundamental Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cloakroom Attendant in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fundamental Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fundamental Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
