At a Glance
- Tasks: Manage reservations and ensure every guest feels welcomed and valued.
- Company: Join a leading luxury hospitality group in London.
- Benefits: Earn £15.45 to £16.50 per hour plus tips and discounts.
- Other info: Opportunities for career growth within a globally expanding company.
- Why this job: Be part of a dynamic team creating unforgettable dining experiences.
- Qualifications: Experience in luxury hospitality and exceptional communication skills.
The predicted salary is between 15 - 16 £ per hour.
Join one of London’s leading luxury hospitality groups. Fundamental Hospitality is looking for a confident and guest‑focused Receptionist to join our growing London team. Home to internationally renowned dining concepts including Gaia, La Maison Ani, and Shanghai Me, Fundamental Hospitality is recognised for delivering exceptional dining experiences, elevated service, and world‑class hospitality. This is an exciting opportunity for a hospitality professional who thrives in luxury environments and is passionate about creating memorable first impressions.
The Role
Working closely with management and front of house teams, you will play a key role in managing reservations, coordinating guest flow, and ensuring every interaction reflects the elegance and high standards of the Fundamental Hospitality brand.
What We Offer
- Salary from £15.45 to £16.50 per hour + tips + tronc surplus
- Career progression opportunities within a globally expanding hospitality group.
- The opportunity to work across internationally recognised luxury brands.
- Staff meals and employee dining discounts.
What We’re Looking For
- Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality venues.
- Exceptional communication and guest engagement skills.
- Strong organisational skills and attention to detail.
- Professional presentation and confident, welcoming personality.
- Ability to remain calm and efficient in a fast‑paced environment.
- Passion for luxury hospitality and delivering outstanding guest experiences.
- Fluent English: additional languages are an advantage.
Apply today and become part of the Fundamental Hospitality London team.
Experience: Required
Employment: Full‑time
Salary: £15.45 – £16.5 hourly
Benefits: + tips + tronc surplus
About Fundamental Hospitality: Established in 2011, Fundamental Hospitality is a UAE born company that unifies the region's leading lifestyle concepts.
Receptionist in City of Westminster employer: Fundamental Hospitality
Fundamental Hospitality is an exceptional employer, offering a vibrant work culture that celebrates luxury and excellence in service. With competitive salaries, career progression opportunities within a globally expanding group, and the chance to work across renowned dining brands, employees are empowered to thrive in their roles. Located in the heart of London, our team enjoys not only staff meals and discounts but also the unique experience of being part of a prestigious hospitality environment that values every guest interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fundamental Hospitality and their dining concepts. This will help you show genuine interest and tailor your responses to fit their luxury brand.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll need to engage with guests confidently. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Dress to impress! First impressions matter, especially in luxury hospitality. Make sure you present yourself professionally and stylishly to reflect the high standards of the Fundamental Hospitality brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience:Make sure to highlight your previous experience in luxury settings. We’re looking for someone who knows their way around high-end service, so mention specific roles or achievements that showcase your skills.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for this exciting opportunity with Fundamental Hospitality.
How to prepare for a job interview at Fundamental Hospitality
✨Know the Brand Inside Out
Before your interview, take some time to research Fundamental Hospitality and its dining concepts. Familiarise yourself with their values, mission, and the unique experiences they offer. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Showcase Your Guest Engagement Skills
As a Receptionist, your ability to engage with guests is crucial. Prepare examples from your previous roles where you went above and beyond to create memorable experiences. Highlight your communication skills and how you handle guest inquiries or complaints with grace and professionalism.
✨Demonstrate Organisational Prowess
In a fast-paced environment, being organised is key. Be ready to discuss how you manage reservations and coordinate guest flow effectively. You might even want to bring a few strategies or tools you’ve used in the past to keep things running smoothly.
✨Dress to Impress
First impressions matter, especially in luxury hospitality. Make sure you present yourself professionally, reflecting the elegance of the brand. Choose an outfit that is smart and polished, and don’t forget to wear a warm smile – it’s part of your welcoming personality!
