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- Tasks: Support service users with advice and safeguarding in a temporary accommodation setting.
- Company: Join a dedicated team focused on making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, health membership, and a supportive work environment.
- Why this job: Make a real impact by helping individuals navigate their challenges and find stability.
- Qualifications: Experience in welfare support, strong communication skills, and a full UK driving licence required.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 28000 - 35000 £ per year.
Location: Tunbridge Wells (site based)
Salary: £28,000-£35,000
Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts)
Contract Type: Fixed Term Contract 12 months
Purpose Of The Role: The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site. The site provides safe, temporary accommodation for all service users. Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times.
Key Responsibilities:
- Manage a caseload of Service Users within the Initial Accommodation estate.
- Provide guidance and signposting to essential services, including doctors, shops and support agencies.
- Conduct regular visits, report incidents, absconders and any Service User concerns.
- Ensure timely Move on of Service Users before the final payment date.
- Arrange initial transport for Service Users to accommodation or relocation as needed.
- Maintain health and safety standards for Service Users at all times.
- Perform regular welfare checks on Service Users and accommodation sites.
- Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels.
- Conduct monthly inspections, report defects and arrange repairs/replacements in line with inventory procedures.
- Recommend relocations or property terminations to optimise portfolio and void management.
Required Skills:
- Experience as a Welfare Officer or similar role.
- Aware of diverse cultures and backgrounds.
- Empathetic, adaptable and resilient.
- Strong problem‑solving and communication skills.
- Well‑organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required due to the location of the site.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6‑month probation period
- 4 % employer and 4 % employee pension contribution
- Laptop, phone and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the roles requirements.
For more information, please contact Kerrie Collett on 07778 403485 or submit your application today.
Welfare Officer in Royal Tunbridge Wells employer: Fundacion Nuestros Hijos
Contact Detail:
Fundacion Nuestros Hijos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer in Royal Tunbridge Wells
✨Tip Number 1
Network like a pro! Reach out to people in the welfare sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in providing support to diverse service users.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've handled challenging situations in the past, particularly in welfare or similar roles, to demonstrate your adaptability and resilience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Welfare Officer in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Welfare Officer or in similar roles. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting service users and how your background makes you a great fit for our team. Keep it personal and engaging.
Showcase Your Skills: We’re looking for strong problem-solving and communication skills, so be sure to provide examples of how you've used these in past roles. This will help us see how you can contribute to our mission.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Fundacion Nuestros Hijos
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Welfare Officer. Familiarise yourself with the key tasks like managing caseloads and conducting welfare checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Welfare Officer, empathy is crucial. Prepare examples from your past experiences where you've successfully supported individuals from diverse backgrounds. Highlight how your empathetic approach has made a difference in their lives, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as dealing with absconders or managing difficult situations. Practising your responses will help you feel more confident during the interview.
✨Demonstrate Your Organisational Skills
The role requires strong planning and organisational abilities. Be prepared to discuss how you manage your time and prioritise tasks effectively. You could even share specific tools or methods you use to stay organised, which will show that you're ready to handle the demands of the job.
