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For Companies At a Glance
- Tasks: You'll handle maintenance tasks and ensure top-notch customer service.
- Company: Join an award-winning residential developer making a difference in Wiltshire.
- Benefits: Enjoy competitive pay and the chance to work in a dynamic environment.
- Why this job: Be part of a team that values quality and customer satisfaction while developing your skills.
- Qualifications: Experience in a similar role and multi-trade skills are essential.
- Other info: This role offers opportunities for growth and learning in a supportive setting.
The predicted salary is between 30000 - 42000 £ per year.
PSR Solutions are currently assisting an award-winning residential developer in their search for a Customer Service Operative. This opportunity is working on developments in Wiltshire and the surrounding areas. The Customer Service Operative is responsible for carrying out maintenance tasks during the warranty period and maintaining a 5-star customer service.
Job role: Customer Service Operative / Multi Trade Operative
Location: Wiltshire & surrounding areas
Customer Service Operative Responsibilities:
- Ensuring maintenance works are completed to the highest standard.
- Liaising with Customer Service Coordinator's to update status of works.
- To complete stock unit inspections.
Customer Service Operative Skills/Experience:
- Proven experience in a similar role for a residential developer.
- Skilled multi trader.
To apply, please submit your CV and one of our team will contact you.
Customer Service/Multi Trade Operative employer: (function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f
Contact Detail:
(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Multi Trade Operative
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks typically required in residential developments. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. Since this role emphasises a 5-star customer service experience, showcasing your ability to communicate effectively and resolve issues will set you apart.
✨Tip Number 3
Connect with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential practical assessments by brushing up on your multi-trade skills. Being able to demonstrate your hands-on abilities can significantly enhance your chances of landing the job.
We think you need these skills to ace Customer Service/Multi Trade Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and multi-trade skills. Use specific examples from previous roles that demonstrate your ability to maintain high standards and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Explain why you are a great fit for the role and how your experience aligns with the company's values and goals.
Highlight Relevant Skills: In your application, emphasise your multi-trade skills and any experience you have working with residential developers. Mention specific maintenance tasks you are proficient in and how they relate to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at (function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f
✨Showcase Your Multi-Trade Skills
Make sure to highlight your experience as a skilled multi trader during the interview. Be prepared to discuss specific maintenance tasks you've completed and how you ensured they were done to a high standard.
✨Emphasise Customer Service Experience
Since this role requires maintaining a 5-star customer service, share examples of how you've successfully handled customer interactions in the past. Demonstrating your ability to communicate effectively will be key.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations on the job. Think about scenarios where you had to resolve issues quickly or manage customer expectations, and be ready to explain your thought process.
✨Research the Company
Familiarise yourself with the residential developer's projects and values. Showing that you understand their work and are genuinely interested in contributing to their success can set you apart from other candidates.
