Customer Service Coordinator

Customer Service Coordinator – Based in Leighton Buzzard

Salary: £32,000 + Excellent training + A genuine career path + Superb benefits package

The Company

A global manufacturer with a group turnover of approximately £1 billion.

The Role: After Sales/Service Coordinator

This role is ideal for candidates passionate about maintaining customer relationships and seeking a dynamic, fun, and collaborative work environment.

Responsibilities

1. Provide excellent customer service, ensuring high levels of customer satisfaction post-sale.
2. Maximise opportunities to increase contract service agreements.
3. Improve systems and procedures to enhance customer satisfaction.
4. Coordinate daily service and repair visits for engineers.
5. Process engineers\’ worksheets through to invoice approval.
6. Create invoices and credits for service functions.
7. Ensure parts are sourced from correct stock locations.
8. Generate quotations for repair work based on service reports.
9. Assist with purchase orders and procurement activities for the service department.
10. Arrange travel and accommodation for the Service Manager, Team Leader, and Engineers when needed.
11. Handle telephone and email enquiries professionally.

In return, you will enjoy a fantastic working environment, genuine career opportunities, and a supportive culture. The company offers an exceptional benefits package including a 7% pension, healthcare, generous holidays, family travel insurance, and global career prospects.

To apply, please send your CV to Darren Dewrance at Aaron Wallis (email/URL). Visit our website for more sales job opportunities.

This vacancy is advertised by Aaron Wallis Recruitment and Training Limited, an Employment Agency registered in England. View our Privacy Policy and Candidate Privacy Notice.

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