C ompetitive Industry pay (based on salary & Tronc)
Our story:
The Distefano family, spanning two generations, started SanCarlo over 30 years ago and seen it grow to twenty-five authentic Italianrestaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge inLondon to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester andwith a growing number overseas – Including Kuwait, Bangkok, Dubai, and Miami, with additional restaurant openings planned as San Carlo continues to expand globally.
- Free Meals on Duty- Delicious, healthy meals, all free
- 50% Staff Discount- For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend- Bring your friends and earn up to £1,000 per person
- Elevate Training Academy- Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days- Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App- Offering you discounts and rewards with thousands of companies worldwide
- Legal and Financial Advice- Free legal and financial advice for you and your family
- Colleague of the Month- Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards- Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities- The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension- San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
KeyResponsibilities:
- Greeting guests as they enter the restaurant andwelcoming them.
- Managing the restaurant's waiting list and seatingguests promptly and efficiently.
- Maintaining an organized and tidy front of housearea, including the hostess stand, waiting area, and restrooms.
- Answering phone calls and managing reservations.
- Answering guest inquiries about the restaurant'smenu, special promotions, or other services offered.
- Collaborating with servers and kitchen staff toensure timely and accurate delivery of food and beverages.
- Keeping track of table turnover and communicatingtable availability to servers.
- Handling any customer complaints or issues in acourteous and professional manner.
- Maintaining accurate records of guest counts andreservations.
Required Qualifications & Experience:
- Experience in a similar role
- Meticulous attention to detail, highly organisedand capable of handling multiple tasks
- A proactive self-starter who can work independentlywith good judgement and minimal direction
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Host employer: Fumo Waterloo
Fumo Waterloo is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that celebrates diversity and collaboration, employees enjoy generous benefits such as free meals on duty, a 50% staff discount, and opportunities for professional development through the Elevate Training Academy. Additionally, the chance to work in international locations and participate in community volunteering makes Fumo Waterloo a rewarding place to build a career in the hospitality industry.
