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- Tasks: Lead a vibrant team and drive revenue in our bustling Italian restaurants.
- Company: Join the San Carlo family, a renowned name in authentic Italian dining.
- Benefits: Enjoy free meals, discounts, and global opportunities with competitive pay.
- Other info: Be part of a supportive culture with training and recognition for your hard work.
- Why this job: Make a real impact while managing a dynamic restaurant environment.
- Qualifications: 5 years of management experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Dubai and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Responsible for the increase in revenue and profitability within your restaurant.
- Ensure Manager Controller Profit is in line with the company financial targets.
- Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.
- Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
- Accountable and responsible for high customer feedback scores on all platforms.
- Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members.
- Manage staff and corrective actions as necessary with support from the head office HR team.
- Manage team rotas, holidays and absences.
- Ensure compliance with internal company policies and industry regulations.
- Accountable for cash handling and governance of closing down procedures.
- Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
- Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.
Required Qualifications & Experience:
- 5 year’s experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Compensation: Competitive salary
General Manager in Manchester employer: Fumo Manchester
Contact Detail:
Fumo Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a General Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with San Carlo’s values and what makes them tick. This way, you can show off how you’d fit right in and contribute to their success.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on common questions for management roles and refine your answers to highlight your experience and skills in team management and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities at San Carlo, including those exciting international roles!
We think you need these skills to ace General Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Italian Cuisine: When writing your application, let your love for Italian food and culture shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the culinary experience we offer at San Carlo.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the General Manager role. Highlight your relevant experience in team management and operations, and don’t forget to mention any specific achievements that align with our goals at San Carlo.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fumo Manchester
✨Know Your Numbers
As a General Manager, you'll be responsible for revenue and profitability. Brush up on key financial metrics relevant to the restaurant industry, like profit margins and stock management. Being able to discuss these confidently will show your understanding of the role.
✨Showcase Your Leadership Style
Prepare to talk about your team management experience. Think of specific examples where you've successfully led a team, handled conflicts, or improved employee engagement. This will demonstrate your capability to manage staff effectively.
✨Customer Feedback is Key
Since high customer feedback scores are crucial, come prepared with examples of how you've improved customer satisfaction in previous roles. Discuss any strategies you've implemented that led to positive reviews or increased customer loyalty.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle day-to-day operations and compliance with company policies. Prepare for hypothetical scenarios related to staffing, inventory management, or customer service challenges, and think through your responses ahead of time.