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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch service in a bustling restaurant environment.
- Company: Join the San Carlo family, renowned for authentic Italian dining across the UK and beyond.
- Benefits: Enjoy free meals, 50% discounts, and access to global opportunities.
- Why this job: Be part of a vibrant team and make a real impact in the hospitality industry.
- Qualifications: 2 years of experience in a similar role and strong team management skills.
- Other info: Opportunities for professional development and recognition through awards.
The predicted salary is between 28800 - 43200 £ per year.
Fumo Manchester are hiring a Floor Manager!
Competitive Industry pay (based on salary & Tronc)
Our story: The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
- Assist in the recruitment for new employees for the restaurant.
- Ensure smooth running of the restaurant and ensure restaurant is staffed at correct levels each day.
- Ensure delivery of high standard of service at all times.
- Support employee performance and encourage to an acceptable standard.
- Assist and support training and development of all employees.
- Deal effectively with customer complaints.
Required Qualifications & Experience:
- 2 year’s experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
Compensation: Competitive salary
Floor Manager in Manchester employer: Fumo Manchester
Contact Detail:
Fumo Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at San Carlo. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality during interviews! The role of a Floor Manager is all about people skills, so let your charm and enthusiasm shine through. Remember, they want to see how you’d fit into their team.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in the restaurant, from managing staff to dealing with customer complaints. This will show you’re ready for the challenges of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Floor Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about being a Floor Manager at Fumo Manchester and how your experience aligns with our values.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your relevant experience in team management and customer service, and don’t forget to mention any specific achievements that demonstrate your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain why you’re the perfect fit for the Floor Manager position and how you can contribute to our team. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fumo Manchester
✨Know the Company Inside Out
Before your interview, take some time to research Fumo Manchester and the San Carlo brand. Understand their values, mission, and what makes them unique in the restaurant industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can motivate and support your future colleagues.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with customer complaints or managing staff shortages. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the training and development opportunities available, or how success is measured in the Floor Manager role. This shows your enthusiasm for growth and commitment to the position.
