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- Tasks: Lead a vibrant team and drive restaurant success while ensuring top-notch customer experiences.
- Company: Join the San Carlo family, a renowned Italian restaurant group with global reach.
- Benefits: Enjoy free meals, discounts, and opportunities for international work and professional growth.
- Other info: Be part of a supportive culture that celebrates talent and hard work.
- Why this job: Make a real impact in a dynamic environment with a focus on community and excellence.
- Qualifications: Proven leadership skills and experience in restaurant management.
The predicted salary is between 35000 - 45000 £ per year.
Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Dubai and with new sites set to open in Miami.
Colleague Benefits:
- Free Meals on Duty - Delicious, healthy meals, all free
- 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend - Bring your friends and earn up to £1,000 per person
- Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App - Offering you discounts and rewards with thousands of companies worldwide
- Wagestream - Access to earned pay at any point of the month
- Legal and Financial Advice - Free legal and financial advice for you and your family
- Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
- San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
- Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Responsible for the increase in revenue and profitability within your restaurant.
- Ensure Manager Controller Profit is in line with the company financial targets.
- Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.
- Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
- Accountable and responsible for high customer feedback scores on all platforms.
- Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members.
- Manage staff and corrective actions as necessary with support from the head office HR team.
- Manage team rotas, holidays and absences.
- Ensure compliance with internal company policies and industry regulations.
- Accountable for cash handling and governance of closing down procedures.
- Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
- Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.
General Manager employer: Fumo Manchester
Contact Detail:
Fumo Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with San Carlo’s values and what makes them tick. This way, you can show how you’d fit right in and contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the responsibilities of a General Manager. Highlight your achievements in increasing revenue and managing teams – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about joining our San Carlo family and how you can contribute to our story.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight relevant experience and skills that align with our key responsibilities. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Fumo Manchester
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators like revenue growth, profit margins, and stock management. Be ready to discuss how you've successfully managed these in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've motivated teams, resolved conflicts, and improved staff engagement. Think about specific situations where your leadership made a difference and be ready to share those stories.
✨Understand the Brand
Familiarise yourself with San Carlo's values and mission. Research their menu, customer feedback, and recent news. Showing that you understand the brand will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, growth opportunities, and expectations for the role. This not only shows your interest but also helps you assess if the company is the right fit for you.