At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and inspiring service.
- Company: Join Fuller's, a family-oriented pub with a focus on individuality and growth.
- Benefits: Earn uncapped tips, enjoy massive discounts, and access flexible pay options.
- Other info: Enjoy real career growth opportunities in a supportive environment.
- Why this job: Be part of an exciting new chapter and grow your career in hospitality.
- Qualifications: Passion for customer service, leadership skills, and a love for teamwork.
The predicted salary is between 26000 - 30000 £ per year.
Join the Family. Build Something Special. At Fuller's, we believe in doing things the right way, celebrating individuality, and always asking what's next? But here at The Alice Lisle, we are more than just a pub - we are a tight-knit family, and right now, we are standing on the edge of a massive new chapter. We are about to launch our brand-new bar, and we want to ensure every single guest who walks through our doors leaves feeling like we went above and beyond for them. To make that happen, we need a supervisor who doesn't just manage shifts, but actively inspires people. We're looking for a leader who is fiercely customer-service focused, loves exceeding expectations, and wants to help push our incredible team to the absolute next level. If you want a job where you can truly grow with the business, bring your authentic self to work every day, and become a core part of our family, we want to hear from you.
What we look for in our Alice Lisle Supervisors:
- A Guest Champion: A total passion for engaging service, great wines, and fresh food. You are the benchmark for what hospitality should look like.
- A Team Motivator: A hands-on leader with an infectious positive attitude who knows how to keep team spirits high, even during the busiest weekend rushes.
- A Coach: Someone who loves helping others succeed, readily assisting in training and guiding our newer team members.
- A Great Communicator: Clear, warm, and approachable - both with our guests and the team.
What we can offer you in return:
- A Fair Share of Tips: Paid on top of your hourly pay, completely uncapped, and paid out on a weekly basis.
- Massive Family Discounts: 25% off food and drink across all Fuller's pubs and hotels for you, your friends, and your family (increasing to 30% after one year, 35% after three, and 40% after five!).
- Discounted Stays: Heavily discounted hotel stays at gorgeous properties across the Fuller's estate.
- Wagestream Access: The flexibility to receive up to 35% of your earnings as you earn them - no more waiting around for payday.
- Health & Wellbeing: After one year, you'll get access to a 24-hour GP service and a Healthcare Cash Plan to claim money back on dentist and eyecare appointments.
- Perks & Savings: Full access to 'My Fuller's' for discounts at hundreds of high street retailers, gym memberships, and cinema tickets.
- Real Career Growth: Comprehensive induction, ongoing training, and a supportive, people-first environment that offers clear paths to progress if you want to climb the ladder.
Supervisor - Rockford in Street employer: Fuller's
At Fuller's, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued as part of our family. As a Supervisor at The Alice Lisle, you'll enjoy competitive pay with uncapped tips, generous discounts, and access to health and wellbeing services, all while being supported in your personal and professional growth. Join us in creating memorable experiences for our guests and take advantage of real career advancement opportunities in a dynamic environment that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Rockford in Street
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fuller's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fuller's
Don't be shy about reaching out to Fuller's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor - Rockford in Street
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fuller's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fuller's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!