At a Glance
- Tasks: Lead a vibrant pub and hotel, driving sales and creating an exceptional guest experience.
- Company: Join Fuller’s, where diversity is celebrated and your true self thrives.
- Benefits: Up to £60,000 salary, bonus potential, live-in flat, and generous discounts.
- Other info: Enjoy continuous growth opportunities and a supportive team culture.
- Why this job: Be the heart of a beloved venue and shape its future success.
- Qualifications: Experience in high-volume food and drink environments with strong leadership skills.
The predicted salary is between 60000 - 60000 £ per year.
The Half Moon is a beautifully restored Grade II‑listed pub and hotel, set in the heart of Herne Hill overlooking Brockwell Park, with excellent transport links into central London. Combining classic character with modern sophistication, it is loved by locals and visitors alike for its exceptional food, warm hospitality and stylish surroundings.
The business boasts a strong food‑led offer, featuring seasonal menus, an outdoor kitchen and one of the area’s most sought‑after Sunday roast destinations. Alongside a premium drinks range and 12 individually designed boutique bedrooms, The Half Moon benefits from extensive outdoor trading space and a thriving events calendar that drives significant trade throughout the year.
We are looking for an exceptional General Manager who combines outstanding leadership skills with strong commercial acumen. This role requires an inspirational people leader capable of building, developing and retaining a high‑performing management team, creating a culture of accountability, engagement and excellence across the business. As the leader of a large and complex operation, you’ll be confident managing performance, identifying future talent and creating an environment where individuals and teams can thrive.
Equally, you’ll be a natural sales driver who understands how to maximise every revenue opportunity. You’ll have a proven track record of growing sales through exceptional execution, local marketing initiatives, community engagement, events, premiumisation and a relentless focus on guest experience. You’ll continually seek new opportunities to grow market share, increase footfall and ensure The Half Moon remains the destination venue of choice in the area.
The successful candidate will bring significant experience from a high‑volume food and drink environment, along with the ability to balance operational excellence, commercial performance and team development. You’ll lead from the front, inspire confidence, make decisions with conviction and take ownership of delivering outstanding results.
This is a fantastic opportunity to run one of Fuller's most iconic London businesses. With strong foundations already in place and considerable opportunities for further growth, we’re looking for a General Manager who can build on the success of The Half Moon and take the business to new heights.
What we can offer you:
- Our General Manager contracts are 40 hours a week over 5 days – business needs can influence this.
- GM bonus is up to 100% of your salary.
- Exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at hundreds of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- The option to receive up to 35% of your earnings as you earn them with Wagestream, so you won’t always need to wait until payday.
What we look for in a General Manager:
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision‑making skills.
- Ability to take ownership of problems.
- Great communication skills.
- Passion for fresh food, great wines, and engaging service.
General Manager - The Half Moon, Herne Hill in London employer: Fuller's
At Fuller’s, we pride ourselves on being an exceptional employer that values authenticity and diversity. As the General Manager of The Half Moon in Herne Hill, you will thrive in a supportive environment that prioritises personal and professional growth, offering exciting career paths and comprehensive benefits including generous discounts, healthcare support, and flexible earning options. Join us in leading one of London’s iconic venues, where your leadership will inspire a high-performing team and create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Half Moon, Herne Hill in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fuller's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fuller's
Don't be shy about reaching out to Fuller's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - The Half Moon, Herne Hill in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fuller's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fuller's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
