At a Glance
- Tasks: Lead a vibrant pub, driving sales and delivering exceptional guest experiences.
- Company: Join Fuller’s, where diversity is celebrated and your true self thrives.
- Benefits: Up to £48,000 salary, bonuses, discounts, and healthcare cash plan.
- Other info: Enjoy a supportive environment focused on personal and professional growth.
- Why this job: Be the inspiring leader of a flagship pub with exciting career paths.
- Qualifications: Experience in managing high-volume food and drink operations.
The predicted salary is between 31500 - 38500 £ per year.
The Hercules, Lambeth North General Manager Up to £48,000 plus bonus and great benefits - Live in Available
Join Fuller’s: Where the true you thrives and diversity is embraced.
At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self.
Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
The Hercules enjoys a diverse customer base, welcoming local office workers, visitors from nearby hotels, tourists exploring the area and a loyal local community.
Its broad appeal and strong reputation make it one of the most exciting businesses in our portfolio.
Whilst predominantly a wet-led business, The Hercules also delivers significant food volumes through an all-day dining offer, serving breakfast, lunch and dinner across multiple trading floors, complemented by extensive external dining.
This role requires an experienced General Manager who is equally comfortable driving a vibrant drinks business whilst leading a high-volume, full table-service food operation.
The successful candidate will understand how to maximise performance across a variety of trading spaces, adapting the offer throughout the day while consistently delivering exceptional guest experiences.
We're looking for someone with experience of trading in locations that attract a strong tourist market and who has a genuine passion for proactively driving sales.
Building relationships with local businesses, nearby hotels and the wider community will be key to identifying new opportunities, growing existing revenue streams and continuing to diversify the business.
The successful General Manager will be a visible and inspiring leader, capable of motivating, coaching and developing a team of more than 35 people while maintaining the high operational standards expected of one of Fuller’s flagship pubs.
We're welcoming applications from experienced General Managers who are looking for their next challenge and are excited by the opportunity to lead this fantastic business.
What we can offer you
- Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
- GM bonus is up to 100% of your salary
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family.
Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a General Manager
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision-making skills.
- Ability to take ownership of problems.
- Great communication skills
- Passion for fresh food, great wines, and engaging service.
General Manager - The Hercules, Lambeth North employer: Fuller's
At Fuller’s, we pride ourselves on being more than just a workplace; we are a community where your individuality is celebrated and your career can flourish. Located in the vibrant City of London, The Astronomer offers a warm and welcoming atmosphere, with a strong emphasis on personal and professional growth through continuous training and development. Enjoy a range of benefits including generous discounts, a fair share of tips, and access to a supportive environment that values collaboration and trust.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Hercules, Lambeth North
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fuller's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fuller's
Don't be shy about reaching out to Fuller's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - The Hercules, Lambeth North
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fuller's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fuller's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
