Hands-On Supervisor: Lead a Great Team & Guest Experience

Hands-On Supervisor: Lead a Great Team & Guest Experience

Full-Time 24750 - 30250 £ / year (est.) No working from home possible
Fuller's

At a Glance

  • Tasks: Lead a fantastic team and ensure guests have an unforgettable experience.
  • Company: Join Fuller’s, a friendly pub with a supportive culture in the heart of London.
  • Benefits: Enjoy strong benefits, ongoing training, and a vibrant work environment.
  • Other info: Embrace individuality and thrive in a dynamic pub atmosphere.
  • Why this job: Be a hands-on leader and make a real difference in guest satisfaction.
  • Qualifications: Great communication skills and a passion for leading teams.

The predicted salary is between 24750 - 30250 £ per year.

Fuller’s is seeking a Supervisory team member for The Hydrant in City of London. You’ll lead front-of-house teams, ensure guest satisfaction, and support training and development.

A hands-on leader who communicates well and keeps spirits high will thrive in our friendly pub environment.

You’ll work within a supportive culture that values individuality, offers strong benefits, and provides ongoing induction and training.

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Hands-On Supervisor: Lead a Great Team & Guest Experience employer: Fuller's

At Fuller’s, we pride ourselves on being more than just a workplace; we are a community where your individuality is celebrated and your career can flourish. Located in the vibrant City of London, The Astronomer offers a warm and welcoming atmosphere, with a strong emphasis on personal and professional growth through continuous training and development. Enjoy a range of benefits including generous discounts, a fair share of tips, and access to a supportive environment that values collaboration and trust.

Fuller's

Contact Details:

Fuller's Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hands-On Supervisor: Lead a Great Team & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fuller's. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Fuller's

Don't be shy about reaching out to Fuller's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hands-On Supervisor: Lead a Great Team & Guest Experience

Communication Skills
Problem-Solving Skills
Leadership Skills
Attention to Detail
Team Management
Time Management
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fuller's and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Fuller's

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!