Head Receptionist - Cirencester

Join Cotswold Inns & Hotels: where your true self thrives and diversity is embraced. At Cotswold Inns & Hotels, we don\’t just offer jobs; we invite you to celebrate your authentic self. Our four core values—doing things the right way, being part of the family, celebrating individuality, and always asking what\’s next?—define who we are.

The Swan Hotel is located in Bibury, a beautiful village in the Cotswolds, Gloucestershire. It is a 4-star hotel with 22 rooms, a rosette restaurant, bar, function room, and a thriving weddings and travel trade business.

What We Can Offer You

• An exciting variety of career paths: Explore a wide range of roles across our pubs and hotels.
• Supportive environment: We prioritize people and foster a collaborative, trusting atmosphere where everyone is valued.
• Continuous growth: Participate in learning and development programs to support your personal and professional growth.
• 25% discount on food and drink across all our pubs and hotels for you and your friends and family. This increases to 30% after one year, 35% after three years, and 40% after five years.
• A fair share of tips, paid weekly on top of your hourly pay.
• Discounted hotel stays at hotels within the Fuller\’s Family.
• Access to \’My Fuller\’s\’—our online benefits platform offering savings at retailers, discounted gym memberships, cinema tickets, and more.
• Healthcare Cash Plan: After one year, access to a 24-hour GP service and reimbursement for dental and eye care appointments.
• Full induction and training.
• The option to receive up to 35% of your earnings as you earn them with Wagestream, allowing you to access your earnings before payday.

What We Look For In a Reception Manager

• Maintain high energy levels and ensure smooth service delivery to keep guests satisfied.
• Lead and support the reception team.
• Handle check-ins, reservations, and guest interactions alongside the team.
• Take pride in training and mentoring new staff members.
• Utilize IT systems effectively to manage reservations and guest information.
• Work collaboratively to create a welcoming atmosphere for guests.
• Maintain attention to detail and uphold high standards of service consistent with a 4-star hotel.

#J-18808-Ljbffr