At a Glance
- Tasks: Deliver engaging training and coaching to enhance skills and customer experiences in pubs and hotels.
- Company: Join Fuller’s, a vibrant company dedicated to developing talent and service culture.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Other info: Dynamic role with travel across the Fuller’s estate and excellent career growth.
- Why this job: Be the difference by inspiring others and creating memorable learning experiences.
- Qualifications: Experience in training, coaching, and a passion for developing people.
The predicted salary is between 31500 - 38500 £ per year.
We have an exciting opportunity for a Learning &Development Trainer to join our Talent & Development team at Fuller’s.
Thisfield-based role plays a key part in supporting our pubs and hotels bydelivering engaging learning experiences that develop capability, strengthenperformance and bring our service culture to life.
Working closely withoperational leaders, you will support investment and refurbishment projects, deliver impactful training programmes, coach managers and teams, and help colleaguesdevelop the skills, confidence and behaviours needed to create exceptionalcustomer experiences.
What You'll Be Doing
- Supporttraining and capability building during pub and hotel investment, refurbishment and reopening projects.
- Deliverengaging face-to-face workshops, team training sessions and developmentprogrammes across the Fuller’s estate.
- Coachmanagers and team members to improve performance, capability, engagementand customer experience.
- Facilitatecore Learning & Development programmes and support the delivery of keybusiness initiatives.
- Driveengagement with our digital learning platform, Attensi, encouragingcolleagues to make the most of their learning opportunities.
- Workclosely with operational leaders to identify learning needs and deliverpractical development solutions.
- Actas an ambassador for our "Be the Difference" service culture, embedding our values and standards across the business.
- Buildstrong relationships with colleagues at all levels to support continuouslearning and development.
What We’re Looking For
- Previousexperience delivering training, workshops or development programmes withinan operational environment.
- Experiencecoaching managers and teams to improve capability, performance andengagement.
- Agenuine passion for developing people, with the ability to engage, inspire, build confidence and create excitement for learning.
- Strongoperational credibility, ideally gained within hospitality, retail, leisure or another multi-site customer-facing business.
- Experiencesupporting new openings, refurbishment projects or operational changeprogrammes would be advantageous.
- Experiencedelivering leadership, service or behavioural skills training would bebeneficial.
- Experienceusing learning technology and digital learning platforms, such as Attensi, would be advantageous.
- Excellentcommunication, facilitation and relationship-building skills, with theability to build credibility and influence stakeholders at all levels.
- Highlevels of energy, enthusiasm and personal impact, with excellentorganisational skills and the ability to manage multiple priorities.
- Afull UK driving licence and access to your own vehicle are essential, asregular travel across the Fuller’s estate is a key requirement of therole.
If you're someone who lights up a room, thrives ondeveloping others, and loves creating memorable learning experiences that makea real difference, we'd love to hear from you.
#J-18808-Ljbffr
Learning & Development Trainer employer: Fullers Group
The Anglers in Teddington offers a vibrant work environment where culinary creativity thrives alongside a supportive team culture. Employees benefit from opportunities for professional growth and development, all while enjoying the picturesque riverside location that enhances the overall dining experience. Join us to be part of a dynamic kitchen that values quality, teamwork, and a positive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Trainer
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Fullers Group looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning & Development Trainer at Fullers Group, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning & Development Trainer
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Fullers Group, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Fullers Group and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Fullers Group
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Fullers Group might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Fullers Group.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
