At a Glance
- Tasks: Deliver engaging training experiences to enhance skills and service culture in pubs.
- Company: Fuller’s, a leading hospitality brand with a focus on team development.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Join a supportive team dedicated to your professional development.
- Why this job: Inspire teams and create exceptional customer experiences in a vibrant environment.
- Qualifications: Experience in training or hospitality, with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Fuller’s Learning & Development team is seeking a field-based Learning & Development Trainer to support our pubs and hotels by delivering engaging learning experiences that develop capability, strengthen performance and bring our service culture to life.
You will work with operational leaders to deliver impactful training programmes, coach managers and teams, and help colleagues develop the skills, confidence and behaviours needed to create exceptional customer experiences.
Hospitality L&D Trainer: Inspire Teams Across Pubs employer: Fullers Group
The Anglers in Teddington offers a vibrant work environment where culinary creativity thrives alongside a supportive team culture. Employees benefit from opportunities for professional growth and development, all while enjoying the picturesque riverside location that enhances the overall dining experience. Join us to be part of a dynamic kitchen that values quality, teamwork, and a positive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality L&D Trainer: Inspire Teams Across Pubs
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fullers Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fullers Group
Don't be shy about reaching out to Fullers Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality L&D Trainer: Inspire Teams Across Pubs
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fullers Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fullers Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
