At a Glance
- Tasks: Create engaging content for social media and internal communications at Fuller’s.
- Company: Join a well-known hospitality brand with a vibrant culture.
- Benefits: Enjoy discounts on food, drink, and hotel stays, plus healthcare perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Tell captivating stories that connect with customers and colleagues alike.
- Qualifications: Experience in social media, strong writing skills, and a creative mindset.
The predicted salary is between 40500 - 49500 £ per year.
Location: Kew Bridge, London
Salary: up to £42K/annum
Bring Fuller’s to life through great content and communications. We are looking for a creative and organised Social Media and Internal Communications Senior Executive to join Fuller’s and help tell the stories behind our pubs, our people and our brand. This is a varied, hands‑on role combining social media, content creation and internal communications. Working closely with our Corporate Communications Manager, Digital Lead and teams across the business, you will help create engaging content for our customers and colleagues, while supporting our pub teams to confidently represent Fuller’s online. If you love creating content, finding great stories and bringing brands to life through social media and communications, this could be the role for you.
What You’ll Be Doing
- Support Fuller’s organic social media across Instagram, Facebook and LinkedIn, creating, scheduling and publishing engaging content
- Create content that showcases our pubs, people, campaigns, events, investments and brand stories
- Monitor social channels, support community engagement and track performance, trends and insights
- Develop our social media framework, providing guidance and resources to help General Managers and pub teams create effective local content
- Coordinate our weekly colleague newsletter, Inn the Know, and support new communications such as Inn the Glow
- Create engaging internal content, including colleague stories, business updates, operational communications and Record Weeks content
- Support People Experience, inclusion and sustainability communications, as well as key colleague events including the Griffin Trophy Awards and Family Shareholders’ Day
The ideal candidate
- You will be a creative and collaborative communicator who enjoys storytelling and finding engaging ways to connect with different audiences.
- You will have experience supporting social media channels for a consumer-facing brand
- A good understanding of Instagram, Facebook and LinkedIn
- Strong writing, proofreading and editing skills
- Experience creating digital content, including using Canva
- Excellent organisational skills and the ability to manage multiple projects and priorities
- Strong attention to detail and an eye for brand consistency
- Confidence building relationships with stakeholders across a multi-site organisation
- A proactive, hands‑on approach and the ability to work independently as well as collaboratively
- Experience in internal communications, employee engagement or content creation is essential
What’s in it for you?
At Fuller’s, our pubs are at the heart of what we do, and our people bring them to life. You’ll have the opportunity to work across a well‑known hospitality brand, telling stories that reach both our customers and colleagues.
- 25% discount on food and drink, across all our pubs and hotels, increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream.
If you are creative, organised and passionate about social media, storytelling and great communications, we would love to hear from you.
Social Media and Internal Communications Senior Executive employer: Fuller, Smith & Turner
At Fuller’s, we pride ourselves on being more than just an employer; we are a family that celebrates individuality and fosters a supportive work culture. As a Head Chef in our vibrant Oxford Street location, you will enjoy a variety of career paths, continuous growth opportunities, and a range of benefits including generous discounts, a healthcare cash plan, and the flexibility of accessing your earnings as you earn them. Join us to thrive in a dynamic environment where your culinary creativity can shine and your contributions are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media and Internal Communications Senior Executive
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Fuller, Smith & Turner and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Fuller, Smith & Turner are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Fuller, Smith & Turner on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Fuller, Smith & Turner. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Media and Internal Communications Senior Executive
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Fuller, Smith & Turner. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Fuller, Smith & Turner:Show us that you’ve done your homework! In your application, briefly mention what you admire about Fuller, Smith & Turner’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Fuller, Smith & Turner
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Fuller, Smith & Turner will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Fuller, Smith & Turner, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
