At a Glance
- Tasks: Lead a vibrant riverside pub, ensuring exceptional customer experiences and managing a dynamic team.
- Company: Join Fuller’s, where diversity is celebrated and authentic selves thrive.
- Benefits: Enjoy discounts on food, drink, and hotel stays, plus health care support and career growth opportunities.
- Other info: Exciting career paths and a supportive environment await you at Fuller’s.
- Why this job: Be the driving force behind a beloved pub, making a real impact in a stunning location.
- Qualifications: Strong leadership skills, a passion for food and service, and excellent communication abilities.
The predicted salary is between 36000 - 60000 £ per year.
We invite you to join Fuller’s, where the true you thrives and diversity is embraced. At Fuller’s we are more than jobs; we celebrate authentic selves. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next – define the essence of who we are.
The Mayfly is a riverside pub situated on the banks of the River Test near Stockbridge, offering exceptional views of the surrounding countryside. This award‑winning pub is famous for fantastic food and service, loved by locals for its warm welcome and amazing location.
Key responsibilities include:
- Running a high-volume seasonal business with exceptional customer experience.
- Leading a large team and maintaining exemplary standards for every customer.
- Ensuring consistent delivery of premium food and service during peak summer months.
- Managing the pub’s large restaurant area, private dining room, conservatory, and river‑side garden.
- Overseeing daily operations, staffing, and financial performance.
What we look for in a General Manager:
- Pride in being the driving force behind the success of the business.
- Ability to motivate and support the team while creating a special atmosphere for customers.
- A commercially minded, confident manager with strong decision‑making skills.
- Ownership of problem resolution and excellent communication.
- Passion for fresh food, great wines, and engaging service.
Benefits we can offer:
- An exciting variety of career paths across our pubs and hotels.
- A supportive environment that values people and collaboration.
- Continuous growth via learning and development programmes.
- Progressive discount on food and drink: 25% now, increasing to 30% after one year, 35% after three years, and 40% after five years.
- Discounted hotel stays across the Fuller’s Family.
- Access to “My Fuller’s,” our online benefits platform with savings at retailers, discounted gym, cinema tickets, and more.
- Health Care Cash Plan: 24‑hour GP, dentist, and eye care reimbursement.
- Full induction and training.
- The option to receive up to 35% of your earnings via Wagestream.
Travel and accommodation: This is a live‑out role, with a suitable room for overnight stays if required.
General Manager employer: Fuller, Smith & Turner
Fuller, Smith & Turner is an exceptional employer that fosters a collaborative and supportive work culture at The Fox & Pelican in Grayshott. With a focus on employee growth through training opportunities and the flexibility of pay options, we celebrate individuality and authentic service, making it a rewarding place to work for those passionate about hospitality.
Contact Details:
Fuller, Smith & Turner Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Get to know the pub and its vibe! Visit The Mayfly, soak in the atmosphere, and chat with the staff. This will help you understand what makes it tick and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current and former employees on LinkedIn or at local events. Building relationships can give you insider info and might just land you a recommendation.
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've motivated teams and handled challenges in high-pressure situations. This is key for a General Manager role, so make sure to highlight these experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for the role.
Tailor Your Application:Make sure to customise your application to reflect how your skills and experiences align with what we’re looking for in a General Manager. Highlight your leadership style and how you create a welcoming atmosphere for customers.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven results in previous roles, especially in high-volume environments like pubs or restaurants.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Mayfly!
How to prepare for a job interview at Fuller, Smith & Turner
✨Know the Company Inside Out
Before your interview, take some time to research Fuller’s and The Mayfly. Understand their core values and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their family.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a large team. Prepare examples from your past experiences where you've successfully motivated and supported your team. Highlight how you created a positive atmosphere for customers and staff alike.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This is crucial for a role that requires ownership of problem resolution. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Passion for Food and Service
Express your enthusiasm for fresh food, great wines, and engaging service during the interview. Share any relevant experiences that showcase your passion and how it aligns with the exceptional customer experience Fuller’s aims to provide.
