At a Glance
- Tasks: Join a team building the UK's Full Fibre broadband network and make a real impact.
- Company: FullFibre, a customer-centric company with a collaborative culture.
- Benefits: 25 days holiday, birthday off, pension scheme, life assurance, and healthcare.
- Other info: Flexible work environment with extensive training and career growth opportunities.
- Why this job: Gain skills, qualifications, and be part of the broadband revolution.
- Qualifications: Open to all; no prior experience needed, just a team player attitude.
The predicted salary is between 20000 - 30000 £ per year.
Values are extremely important to our culture and success at FullFibre.
- Customer Centric: Our customers are at the centre of everything we do. We value, serve, and support our customers with care and dedication.
- Collaborative: We prioritise effective communication, cooperation, and collaboration. We work as one team and celebrate our shared success.
- Proud: Proud of the work we do and how we do it; with integrity, pride, confidence, and respect.
- Agile: We embrace change. We are innovative, forward thinking and adapt quickly to fast-moving situations and opportunities. We are continuously improving.
If you are a team player, then you will fit right in at FullFibre as we work together to build a great Full Fibre network nationwide. You can make a real difference for all our futures as part of the hard working team that are at the forefront of the Full Fibre broadband revolution.
Are you just leaving college, studying, returning to work or ready to change your career? At FullFibre you'll be given the support you need to succeed, the opportunity to develop your skills, learn a new role and gain the required qualifications to grow within a new role.
Company Benefits:
- Annual Leave - 25 days’ paid holiday plus bank/public holidays
- A day off for your birthday
- Pension Scheme
- Life assurance
- Healthcare
Working with FullFibre, you will learn new skills on the job, diversify your abilities and enjoy building a new future for the UK’s broadband network, one town at a time, and have a great time! FullFibre provides you with the flexibility to work in a way that will help you grow and develop. As well as having clear responsibilities, you will get extensive training to help you develop, and you will be building a legacy here as we build the Full Fibre broadband network of the future.
Early & New Careers within FullFibre employer: Full Fibre Limited
At FullFibre, we pride ourselves on being an exceptional employer that values customer-centricity, collaboration, and continuous improvement. Our dynamic work culture fosters innovation and agility, allowing employees to thrive in a supportive environment while enjoying competitive benefits such as limitless commission, comprehensive healthcare, and extensive training opportunities. Join us in building the future of the UK's broadband network, where your contributions are celebrated and your growth is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Early & New Careers within FullFibre
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Full Fibre Limited value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Full Fibre Limited a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Full Fibre Limited!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Full Fibre Limited.
We think you need these skills to ace Early & New Careers within FullFibre
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Full Fibre Limited!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Full Fibre Limited
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
