Associate Product Manager in City of Westminster

Salary £32,000 - £40,000

Location: Remote first within the UK. We work primarily from home but also have an office available in Central London for monthly in‑person meetings with your team and quarterly all team meetings. You can expect to travel to the office at least 12 times per year.

Reporting to: Product Manager (Supporter Experience)

Employment Type: Fixed Term - 9 - 12 months

We are happy to talk about flexible working, including part time.

Application Closing Date: 10am Monday 29 June 2026

Introduction to the role: As an Associate Product Manager at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims and hold those responsible to account. You will be responsible for engaging and growing Full Fact’s audiences through website and email channels. Working collaboratively with colleagues across different teams, the successful candidate will be a self‑starter, taking a data‑driven approach to develop creative strategies to improve acquisition, retention, and user journeys. If you are passionate about using technology to build a better information environment, and thrive in a collaborative, mission‑driven environment, we'd love to hear from you. If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.

Job Definition:

• Website: Assist with the delivery of Full Fact’s website product roadmap. Tasks include frontend redesign and functionality, CMS development. Contribute to prioritisation of backlog based on user needs and analytics. Manage and optimise engagement tools such as popups and email sign up journeys.
• Email: Manage the MailChimp platform. Provide technical support for team members in building Full Fact’s weekly email newsletter. Develop and optimise automated email journeys when required.
• Analytics: Monitor and develop KPIs across email and website. Run A/B tests to improve conversion and engagement when relevant. Produce insights to inform product decisions. Work with analytics tools (mostly Google suite) to improve tracking and reporting.
• Search Engine Marketing: Maintain and optimise the Google Ads Grants programme when capacity allows. Support content teams to optimise SEM strategies including exploring GEO strategies where relevant.

What we are looking for from you:

• Political impartiality and sensitivity: You are committed to the political neutrality of our work and have a good understanding of impartiality. Understanding of public debate in the UK and sensitivity to the political context we work in.

Essential skills & experience:

• Excellent communication skills, both verbal and written
• Highly organised with the ability to manage own workload
• Able to work collaboratively with technical and content teams
• Understanding of the information environment in which Full Fact operates
• Sensitivity to the need for political impartiality in relation to Full Fact's work
• Experience of delivering website improvements to enhance user experience
• Experience managing CMS platforms
• Experience managing email communication platforms (e.g. MailChimp)
• Experience of utilising website analytics to inform website development
• Proficient in Excel, data analysis and reporting
• Understanding of SEM strategies and best practice

Desirable experience:

• Experience of working in the media and journalism landscape
• Experience of Agile working
• Experience with Google Analytics, Tag Manager, or related tools
• Experience conducting A/B or multivariate testing

What we offer:

• Starting salary of £32,000 - £40,000 per annum depending on experience.
• Workplace Pension
• Generous holidays: 25 days holiday plus bank holidays
• In addition, we close the office for a period between Christmas and New Year
• Day off for moving home
• Comfortable, centrally located London office with good transport links
• Employee Assistance Programme