At a Glance
- Tasks: Engage audiences and improve user journeys through website and email channels.
- Company: Join Full Fact, a mission-driven team tackling misinformation.
- Benefits: Starting salary of £32,000 - £40,000, generous holidays, and a workplace pension.
- Other info: Supportive learning environment with excellent career growth opportunities.
- Why this job: Make a real impact in the information environment while developing your skills.
- Qualifications: Strong communication skills and experience with website and email platforms.
As an Associate Product Manager at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims and hold those responsible to account. You will be responsible for engaging and growing Full Fact’s audiences through website and email channels. Working collaboratively with colleagues across different teams, the successful candidate will be a self-starter, taking a data-driven approach to develop creative strategies to improve acquisition, retention, and user journeys. If you are passionate about using technology to build a better information environment, and thrive in a collaborative, mission-driven environment, we'd love to hear from you.
Job Definition
- Website: Assist with the delivery of Full Fact’s website product roadmap. Tasks include: frontend redesign and functionality, CMS development. Contribute to prioritisation of backlog based on user needs and analytics. Manage and optimise engagement tools such as popups and email sign up journeys.
- Email: Manage the MailChimp platform. Provide technical support for team members in building Full Fact’s weekly email newsletter. Develop and optimise automated email journeys when required.
- Analytics: Monitor and develop KPIs across email and website. Run A/B tests to improve conversion and engagement when relevant. Produce insights to inform product decisions. Work with analytics tools (mostly Google suite) to improve tracking and reporting.
- Search Engine Marketing: Maintain and optimise the Google Ads Grants programme when capacity allows. Support content teams to optimise SEM strategies including exploring GEO strategies where relevant.
What we are looking for from you:
- Political impartiality and sensitivity: You are committed to the political neutrality of our work and have a good understanding of impartiality. Understanding of public debate in the UK and sensitivity to the political context we work in.
- Essential skills & experience:
- Have excellent communication skills, both verbal and written.
- Be highly organised with the ability to manage own workload.
- Able to work collaboratively with technical and content teams.
- Understanding information environment in which Full Fact operates.
- Sensitivity to the need for political impartiality in relation to Full Fact's work.
- Experience of delivering website improvements to enhance user experience.
- Experience managing CMS platforms.
- Experience managing email communication platforms (e.g. MailChimp).
- Experience of utilising website analytics to inform website development.
- Proficient in Excel, data analysis and reporting.
- Understanding of SEM strategies and best practice.
- Desirable experience:
- Experience of working in the media and journalism landscape.
- Experience of Agile working.
- Experience with Google Analytics, Tag Manager, or related tools.
- Experience conducting A/B or multivariate testing.
What we offer:
- Starting salary of £32,000 - £40,000 per annum depending on experience.
- Workplace Pension.
- Generous holidays: 25 days holiday plus bank holidays. In addition, we close the office for a period between Christmas and New Year.
- Day off for moving home.
- Comfortable, centrally located London office with good transport links.
- Employee Assistance Programme.
How to apply:
Upload your CV and cover letter using the link below by 10am on Monday 29 June 2026. Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously. Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship on our website.
How the application process will work:
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. The interview panel will include Jon Chittenden, Mark Frankel and a member of our technical team. The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview. The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process. The second interview will be with the full panel by video and last no more than an hour.
Associate Product Manager employer: Full Fact
Full Fact is an exceptional employer that fosters a collaborative and mission-driven work culture, perfect for those passionate about improving the information environment. With a competitive salary, generous holiday allowance, and a commitment to employee growth through on-the-job learning, you will thrive in our centrally located London office, equipped with excellent transport links and supportive resources like the Employee Assistance Programme.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Full Fact!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Full Fact would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Full Fact through your school's career services!
We think you need these skills to ace Associate Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Associate Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Associate Product Manager position at Full Fact. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Full Fact
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
