Overview
Student Job as Saturday Reception Admin - Part Time- (7 hrs a week). Are you a first year university / college student? Are you the motivated and dynamic part time Reception Admin staff member we are looking for? You are fun, personable, outgoing person with a desire to excel in customer care, you love helping people and are eager to take on new and exciting challenges? Part Time: Saturdays 8:45am to 4:00pm to work on site. Salary: £14 to £16 ph. (Depending on experience & talent). This job is not suitable for someone who works Monday to Friday as we require adhoc cover during holiday periods.
At Fulham Osteopaths: We help our patients recover from life’s challenges so they can get back to feeling great again and do the things they most love. Our patients could be a mum, a baby, someone that has had an accident, or is a person that is just struggling with pain as they get older. We have been delivering outstanding care to our local community in a fun and friendly environment for over 35 years. We are absolutely committed to helping our whole team to thrive, reach their potential and deliver their best. We provide ongoing training and support in a caring environment.
Responsibilities
- You\'ll be working in a part-time position working alongside our experienced, friendly practice, reception manager and osteopaths. You will be providing an exceptional patient experience.
- This is a broad role supporting many aspects of the business.
- General administrative duties will also make up a large portion of your role. Therefore, lateral thinking and a can-do attitude are a must!
- You must have the right to work and live in the UK. This is an onsite not a remote working job.
- Duties and Responsibilities: At Fulham Osteopaths you will wear many hats to support the needs of the business. Number 1 priority is patient care. Delivering excellent receptionist service to create a positive experience. Diary management. Manage in full the front of house.
Experience & Qualifications
- Experience: Not required
- Languages: English – Advanced
- Employment: Part-time
- Schedule: Saturdays 9:00 - 4:00 pm
- Salary: £14 – £16 hourly
- Starting time: Immediate start!
About Fulham Osteopaths
We are medium sized family business that has thrived for more that 30 years. We have an excellent reputation for delivering osteopathic care to our local community in a friendly environment. . We are passionate about helping our team
StudySmarter Expert Advice🤫
We think this is how you could land Job for a Student as Saturday Reception Admin - (7 hrs a week) in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Fulham Osteopaths. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Fulham Osteopaths before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Fulham Osteopaths:Your cover letter is your chance to shine! Tell us why you want to work at Fulham Osteopaths specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Fulham Osteopaths!
How to prepare for a job interview at Fulham Osteopaths
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
