At a Glance
- Tasks: Lead exciting stadium tours and engage with fans at Craven Cottage.
- Company: Join the passionate team at Fulham Football Club in London.
- Benefits: Flexible shifts, full training, and a chance to be part of match days.
- Other info: Casual work environment with opportunities to grow your network.
- Why this job: Be a proud ambassador for the club and create memorable experiences for fans.
- Qualifications: Passion for football and excellent communication skills.
The predicted salary is between 21600 - 26400 £ per year.
Fulham Football Club Limited is seeking passionate, presentable stadium tour guides for the Craven Cottage experience in London.
You will welcome guests, deliver engaging tours, handle payments, and act as a proud club ambassador.
Shifts are casual with weekend, weekday, and match-day hours.
Full training provided.
You will promote the club across ticketing, retail, hospitality and events while ensuring safety and customer satisfaction.
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Stadium Tour Guide & Club Ambassador employer: Fulham Football Club Limited
Sael Spa at Fulham Pier is an exceptional employer that prioritises employee well-being and professional growth. With a strong focus on teamwork and a supportive work culture, staff enjoy comprehensive training opportunities and benefits that enhance their career in the wellness industry. The serene location not only provides a beautiful working environment but also fosters a sense of community among employees, making it a truly rewarding place to work.
Contact Details:
Fulham Football Club Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Stadium Tour Guide & Club Ambassador
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Fulham Football Club Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Stadium Tour Guide & Club Ambassador
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Fulham Football Club Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Fulham Football Club Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Fulham Football Club Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Fulham Football Club Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Fulham Football Club Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
