At a Glance
- Tasks: Support retail strategy, maximise sales, and optimise inventory across all channels.
- Company: Join a dynamic team at a leading sports retail brand.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Fast-paced environment with opportunities to learn and grow.
- Why this job: Be part of an exciting industry and make a real impact on sales strategies.
- Qualifications: 2-3 years in merchandising, strong analytical skills, and a passion for retail.
The predicted salary is between 30000 - 40000 £ per year.
Support the Head of Buying and Merchandising executing the retail strategy, with particular focus on maximising sales through range building with the Buyer, accurate record‑keeping, analysis, planning, stock exit strategy and the adequate availability of product across all categories in all retail channels (physical stores, shop.fulhamfc.com and wholesale).
Job Requirements
- 2-3 years’ experience in a similar role
- Educated to degree level
- Excellence in commercial awareness
- Excellent data analysis skills and confidence working with numbers
- Strong I.T. skills in Excel, Word, PowerPoint and an aptitude for learning new systems
- Thrives under pressure and meets tight deadlines with quality results
- Strong understanding and demonstrable experience of relationship building
- Excellent interpersonal, communication, negotiation and decision‑making skills
- An ability to work well and maintain focus, accuracy, and pace under pressure
- Positive, enthusiastic thinker with an ability for practicalities
- Pro‑active, energetic and eager to learn and develop
- Team player but able to work alone
Ideally, the Merchandiser will have:
- Experience building relationships with external partners and suppliers
- E‑commerce experience and space planning
- An active interest in retail sports and the football industry
- An understanding of cultural differences and how this can impact working relationships
- An interest in globalisation, and how events in another part of the world can affect how business is carried out
- Experience of working in a fast‑paced retail environment
Job Responsibilities
- Enhancing sales through detailed analysis and increasing department efficiency by optimising inventory
- Collaborating with internal stakeholders, suppliers, manufacturers, and stores to ensure the proper execution of sales plans
- Collaborating with the Marketing team, creating and organising promotions and advertising campaigns, to enhance the customer journey and reduce inventory
- Work with the Store Manager to enhance store layouts and customer experience, as well as visual merchandising of the e‑commerce platforms
- Work with the Buyer to build relevant ranges across all product categories, including providing administrative support as required
- Develop a deep understanding of the Fulham FC Buying calendar, critical path and supplier quantity deadlines
- Maintain supplier relationships and support the buyer in price negotiations
- Prepare weekly and ad hoc reports as required for circulation to relevant departments
- Support the Head of Buying and Merchandising with range reviews to build future product ranges
- Responsible for ordering and monitoring all personalisation to ensure optimum stock levels as required throughout the season
- Analysing sales reports and actioning plans directed by the Head of Buying and Merchandising for best sellers, worst sellers, and negative stock levels
- Sales reporting by store space and linear for effective space utilisation, category performance, strategic planning and decision making as well as inventory optimisation
- Monitoring stock levels for online & stadium store, highlighting any imbalances and re‑order requirements to the Head of Buying and Merchandising
- Maintenance of the E‑commerce platform and back‑office stock management systems
- Responsible for tracking delivery of all stock and communicate any changes to Retail Team
- Liaise with the Warehouse Manager regarding any stock queries and necessary purchase order amendments
- Execute the stock movement strategy as directed by the Head of Buying and Merchandising and produce the delivery schedule for the Warehouse Manager
- Update the continuity line cards to ensure optimum stock levels for match days and conducts rebuys based on the stock requirements
- Forecast the WSSI reports, highlighting stock gaps to the Head of Buying and Merchandising and making suggestions to enhance sales and optimise stock levels
- Action re‑pricing and markdown changes
- Action the implementation of kit sponsors to the kit and training wear, liaising between the embellisher, Warehouse Manager and relevant departments
- Maintain the Match days report for completion by the store team
- Collate wholesale orders and work with the Warehouse Manager to fulfil in a timely manner
- Execute kit launches in line with the Strategy as directed by the Retail and Licensing Director
- Develop an understanding of the analytics for the online store
- Responsible for updating and circulating the Marketing calendar and providing suggestions for offers
- Monitor and chase the deadlines on the Marketing Calendar to ensure timely delivery of digital assets to support in‑store and online sales campaigns
Merchandiser in London employer: Fulham FC
As a Merchandiser at Fulham FC, you will thrive in a dynamic and supportive environment that champions teamwork and innovation. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values your contributions, ensuring you can develop your skills while being part of a passionate team dedicated to enhancing the retail experience for our fans. Located in the heart of London, we offer a unique opportunity to work within the vibrant football industry, where your efforts directly impact our community and brand.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandiser in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Fulham FC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Fulham FC!
We think you need these skills to ace Merchandiser in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Fulham FC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Fulham FC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Fulham FC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Fulham FC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
