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- Tasks: Provide 1st/2nd line IT support for hardware and services at Fulham Football Club.
- Company: Join the dynamic IT team at Fulham Football Club's training ground.
- Benefits: Gain hands-on experience in a fast-paced, exciting environment.
- Other info: Opportunity to work with VIPs and develop your IT skills.
- Why this job: Be part of a passionate team supporting tech for a top football club.
- Qualifications: Experience with Windows, MacOS, and MS Office; eager learners welcome!
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an IT Support Analyst to join our IT team based at our training Ground at Motspur Park. The position purpose is to provide 1st/2nd line technical and operational support for all IT hardware and services throughout Fulham Football Club, supporting users both remotely and on site.
Requirements
- Windows 10/11, MacOS
- MS Office 365 Suite
- Installation/Configuration/Troubleshooting of PC/Laptop/Mac hardware/software
- Basic Active Directory account administration
- Understanding of Backup Technologies
- Mobile devices, iOS, Android
- Working in a high-pressure environment including supporting VIPs
- Experience working On Call and out of hours
Desirable Qualifications and Experience
- Experience in understanding VLAN’s and Network topologies
- Experience in JAMF and/or Intune
- Experience with Oracle or other POS related software
Candidates should have the ability to work collaboratively with colleagues, aiding where necessary. It is essential that candidates are proactive, punctual/flexible, and eager to learn and improve.
IT Support Analyst employer: Fulham FC
Contact Detail:
Fulham FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Network, network, network! Reach out to people in the IT field, especially those who work at Fulham Football Club or similar organisations. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Windows 10/11, MacOS, and MS Office 365. We want to see you shine when it comes to troubleshooting and supporting users!
✨Tip Number 3
Show off your soft skills! Being proactive and flexible is key in a high-pressure environment. Think of examples from your past experiences where you've successfully supported users or worked collaboratively with colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11 and MacOS, as well as your skills in MS Office 365. We want to see how your background aligns with the IT Support Analyst role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at Fulham Football Club. Mention your passion for IT support and how you can contribute to our high-pressure environment, especially when supporting VIPs.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their troubleshooting skills, especially with PC/Laptop/Mac hardware/software. Share specific scenarios where you made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Fulham FC
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11 and MacOS, as well as the MS Office 365 Suite. Be ready to discuss your experience with installation, configuration, and troubleshooting of hardware and software, as these are key skills for the role.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in high-pressure situations. Think about times when you supported VIPs or worked on-call, and be ready to explain your thought process and the steps you took to resolve the problems.
✨Demonstrate Your Team Spirit
Since collaboration is crucial, think of instances where you've worked effectively with colleagues. Highlight your proactive approach and willingness to help others, as this will show that you're a team player who fits well within their IT team.
✨Ask Smart Questions
Prepare insightful questions about the IT environment at Fulham Football Club, such as their backup technologies or network topologies. This not only shows your interest in the role but also demonstrates your eagerness to learn and improve in the position.