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- Tasks: Drive customer success initiatives and manage high-value accounts for revenue growth.
- Company: Leading UK SaaS scale-up with a focus on innovation.
- Benefits: Hybrid working model and opportunities to shape Customer Success.
- Why this job: Join a rapidly growing company and make a real impact in e-commerce.
- Qualifications: Experience in e-commerce and familiarity with tools like Klaviyo and Shopify.
- Other info: Fantastic opportunity for career advancement in a dynamic environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading SaaS scale-up in the UK is seeking two Account Directors to drive customer success initiatives. You will oversee high-value accounts, ensuring client satisfaction while focusing on revenue growth and relationship management.
The ideal candidate has experience in e-commerce and a commercially sharp mindset, with familiarity in tools like Klaviyo and Shopify.
This role offers a hybrid working model and a fantastic opportunity to shape Customer Success in a rapidly growing company.
Strategic Account Director – UK SaaS & WhatsApp Growth employer: Fulfilled Talent
Contact Detail:
Fulfilled Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Director – UK SaaS & WhatsApp Growth
✨Tip Number 1
Network like a pro! Reach out to connections in the SaaS and e-commerce space. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission and can drive customer success.
✨Tip Number 3
Practice your pitch! You’ll want to highlight your experience with tools like Klaviyo and Shopify, and how they’ve helped you achieve results in past roles. We suggest doing mock interviews with friends or using online platforms to get comfortable talking about your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Strategic Account Director – UK SaaS & WhatsApp Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Account Director. Highlight your experience in e-commerce and any relevant tools like Klaviyo and Shopify. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer success and how you can drive revenue growth. Let us know why you're excited about this opportunity at StudySmarter.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage high-value accounts. Numbers speak volumes, so include metrics where possible to show your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Fulfilled Talent
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially in relation to e-commerce. Familiarise yourself with tools like Klaviyo and Shopify, as they are crucial for the role. Being able to discuss how these tools can drive customer success will impress your interviewers.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed high-value accounts in the past. Highlight specific strategies you've used to enhance client satisfaction and drive revenue growth. This will demonstrate your capability to excel in the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations with clients. Think about challenges you've faced and how you overcame them. This shows your problem-solving skills and your ability to think on your feet.
✨Emphasise Your Commercial Mindset
Discuss your understanding of the commercial aspects of account management. Be prepared to talk about how you can contribute to revenue growth and what strategies you would implement to achieve this. This will show that you're not just focused on client satisfaction but also on the company's bottom line.
