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- Tasks: Drive customer success initiatives and manage high-value accounts for revenue growth.
- Company: Leading UK SaaS scale-up with a focus on innovation.
- Benefits: Hybrid working model and opportunities to shape Customer Success.
- Why this job: Join a rapidly growing company and make a real impact in e-commerce.
- Qualifications: Experience in e-commerce and familiarity with tools like Klaviyo and Shopify.
- Other info: Fantastic opportunity for career advancement in a dynamic environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading SaaS scale-up in the UK is seeking two Account Directors to drive customer success initiatives. You will oversee high-value accounts, ensuring client satisfaction while focusing on revenue growth and relationship management.
The ideal candidate has experience in e-commerce and a commercially sharp mindset, with familiarity in tools like Klaviyo and Shopify.
This role offers a hybrid working model and a fantastic opportunity to shape Customer Success in a rapidly growing company.
Strategic Account Director – UK SaaS & WhatsApp Growth in London employer: Fulfilled Talent
Contact Detail:
Fulfilled Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Director – UK SaaS & WhatsApp Growth in London
✨Tip Number 1
Network like a pro! Reach out to connections in the SaaS and e-commerce space. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. We want you to walk in with confidence, showing them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Showcase your success stories! When discussing your experience, highlight specific achievements that demonstrate your ability to drive customer success and revenue growth. We love numbers, so if you can quantify your impact, even better!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in the SaaS world. Let’s get you that dream job!
We think you need these skills to ace Strategic Account Director – UK SaaS & WhatsApp Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Account Director role. Highlight your experience in e-commerce and any familiarity with tools like Klaviyo and Shopify to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your commercially sharp mindset can drive revenue growth for our high-value accounts.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven customer satisfaction and relationship management in previous roles to demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fulfilled Talent
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially in e-commerce. Familiarise yourself with key players and trends, as well as how tools like Klaviyo and Shopify fit into the bigger picture. This knowledge will help you demonstrate your expertise and show that you're ready to drive customer success.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed high-value accounts in the past. Think about specific challenges you faced and how you overcame them to ensure client satisfaction. This will highlight your ability to build strong relationships and drive revenue growth.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer success initiatives. Practice articulating your thought process and decision-making skills. This will show that you can think on your feet and are prepared to tackle real-world challenges.
✨Emphasise Your Commercial Acumen
Demonstrate your commercially sharp mindset by discussing how you've contributed to revenue growth in previous roles. Be prepared to talk about metrics and results, as this will illustrate your understanding of the business side of account management.
