Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
Requirements
We are looking for a Senior SRE candidate who must have the below skills:
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Hands-on experience with Cloud (AWS preferably)
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ITSM / BMC Helix Process
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Splunk & Dynatrace monitoring and observability
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Own and improve the full lifecycle of services, from design and development through deployment, operations, and continuous improvement.
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Partner with development teams to ensure production readiness through architecture reviews, capacity planning, resiliency design, and launch readiness assessments.
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Design, build, and evolve CI/CD pipelines with a strong emphasis on automation, quality gating, and operational validation.
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Lead and influence DevOps automation and SRE best practices.
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Monitor and maintain production systems by measuring availability, performance, latency, and overall system health.
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Analyze ITSM events and incidents to identify systemic issues, close operational gaps, and feed actionable improvements back to engineering teams.
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Drive sustainable reliability through automation, self-healing mechanisms, and reduction of manual toil.
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Respond to production incidents with a calm, systematic approach; lead troubleshooting across the technology stack to reduce mean time to recovery (MTTR).
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Facilitate blameless postmortems and ensure long-term corrective actions are implemented.
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Actively manage operational risk, compliance, and resiliency across all supported environments.
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Collaborate effectively with global teams across multiple geographies and time zones.
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Mentor junior engineers and contribute to a strong culture of learning, ownership, and operational excellence.
All About You
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Strong ownership mentality with a systematic, data-driven approach to problem solving.
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Proven experience working across development, operations, and product teams to drive alignment and outcomes.
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Comfortable operating in high-pressure situations, making timely decisions, and managing complex stakeholder expectations.
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Passion for automation, continuous improvement, and eliminating manual work wherever possible.
Required Qualifications
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Bachelor’s degree in Computer Science or a related technical field involving software development, or equivalent practical experience.
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Strong experience with algorithms, data structures, scripting, CI/CD pipeline management, and software design principles.
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Hands-on experience debugging, optimizing, and automating application and infrastructure workflows.
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Solid experience in scripting, Python, Splunk, Dynatrace, Jenkins, XLR, and ITIL processes.
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Experience designing, analyzing, and troubleshooting large-scale distributed systems.
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Strong communication skills with the ability to influence technical and non-technical stakeholders.
Preferred Experience
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Experience with industry-standard CI/CD and DevOps tooling such as Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef.
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Proven ability to design and implement efficient CI/CD workflows that move code from development to production with minimal manual intervention.
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Demonstrated success driving reliability, availability, and performance improvements in complex production environments.
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Experience operating in a regulated or compliance-focused environment.
