At a Glance
- Tasks: Support live services and configure complex IT solutions for high-profile customers.
- Company: Join Fujitsu, a leader in innovation and sustainability, committed to making the world better.
- Benefits: Enjoy 26 days annual leave, flexible benefits, and employee discounts.
- Other info: This role requires high-level security clearance; apply even if you don't meet all requirements.
- Why this job: Develop your skills in emerging technologies while mentoring junior team members in a collaborative environment.
- Qualifications: Experience in IT support with knowledge of Windows Server and VMware is preferred.
The predicted salary is between 36000 - 60000 £ per year.
London. Location Flexibility: Primary Location Only.
At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age. With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
PLEASE NOTE THIS ROLE IS BASED IN STEVENAGE
Job Title: WINTEL Engineer
Location - Stevenage
Due to the nature of our support requirements this is an office-based role.
Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region.
As an experienced WINTEL Engineer in our Defence and National Security business, you will play a crucial role in Supporting our live services. We require an experienced WINTEL engineer that is looking for a career that will help build your skills and experience in current and new technologies. You will take lead of a team of WINTEL engineers to join our established team providing support to customers IT systems. Do you want to collaborate and achieve together with committed people? This opportunity is a customer facing role, so the most important attributes are for you to be able to work and able to converse well with our customers and lead your team to support our service commitments. Our purpose is to make the world more sustainable by building trust in society through innovation. You will contribute to this by supporting our high-profile customer through the implementation & configuration of complex IT solutions.
Your role will involve leading a team of engineers reviewing Customer Windows related work requests with quick turn-around responses for more complete and detailed requirements. Using automation, build images, build documents, work instructions, build and configure Windows Servers (the majority being virtual and hosted on VMware clusters). Builds and racking of physical serves with Customer DC and computer rooms. Update and maintain existing gold build images. Patching and upgrades of windows servers. Capacity Management Reporting & attending Bi-Weekly Engineering meetings providing progress updates on outstanding tickets. Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken, attend Customer and Fujitsu sites when required to ensure deliverables are completed within target SLA's and KPI's (i.e. document reviews/system installation). As lead you will be responsible for raising any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. Assist in testing activities, raise change requests and present those at both Fujitsu and Customer change boards where required. The successful applicant will also be engaged in team management covering appraisals and providing rosters and managing, approving holidays etc..., there may also be opportunities to support projects further afield from time to time. You will be expected to nurture and provide training to junior team members which is essential for growing our staff knowledge & skillset. Experience in a similar role would be advantageous.
Minimum SC Clearance is required to fulfil this position with a requirement to meet higher level on joining, if not already held. This will be a minimum requirement to be able to fulfil the role obligations.
Expected working
Our Hours of support are Monday to Friday 0700 - 1900 per week to cover 37 hours. This could be on an early or late start, rotated as directed by service delivery/team lead. Example work pattern will be 0700-1530 & 1030-1900.
Opportunities for work from home may be possible on a shared basis when the service permits and Service Delivery management have approved.
Your experience
Good understanding of IT support, team working, good communicator. Knowledge and experience of the following technologies is required to meet the role expectations.
Skills
- Windows Server 2016, 2019 and 2022
- AD (Active Directory), DNS, WSUS
- VMware
- Backups (NetApp SAN and Cohesity)
- Microsoft System Centre Operations
- Scripting
Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Service support this could be the next opportunity for you.
Your benefits:
- 26 Days annual leave plus public holidays (3 flexible)
- Pension - Double matching contributions of up to 10%
- Life assurance
- Companywide incentive plans
- Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)
- Perks at work - employee discounts
- Employee assistance programme/ virtual GP
Recruitment process
The recruitment process consists of one stage of interviews.
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer:
Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric:
Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
#LifeAtFujitsu
Relocation Supported: No
Visa Sponsorship Approved: No
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Wintel Engineer - STEVENAGE employer: Fujitsu
Fujitsu is an exceptional employer, offering a dynamic work environment in Stevenage where innovation meets inclusivity. With a strong commitment to employee growth, you will have the opportunity to lead a team of WINTEL engineers while benefiting from generous annual leave, flexible working options, and a culture that prioritises diversity and well-being. Join us to make a meaningful impact in the digital transformation landscape while being part of a company recognised for its responsible practices and dedication to sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Wintel Engineer - STEVENAGE
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server 2016, 2019, and 2022, as well as VMware. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Since this role is customer-facing, practice your communication skills. Be prepared to demonstrate how you've effectively collaborated with clients or team members in past roles, as this will be crucial for success in the position.
✨Tip Number 3
Engage with online communities or forums related to Wintel engineering and IT support. Networking with professionals in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Research Fujitsu's values and commitments, especially around inclusivity and sustainability. Being able to align your personal values with the company's mission can make a strong impression during your interview.
We think you need these skills to ace Wintel Engineer - STEVENAGE
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Wintel Engineer position. Familiarise yourself with the technologies mentioned in the job description, such as Windows Server, VMware, and Active Directory.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your IT support background, teamwork, and communication skills, as well as any specific technologies you have worked with.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experiences make you a suitable candidate and express your eagerness to contribute to their mission of sustainability and innovation.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at Fujitsu
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server, VMware, and any relevant scripting languages like PowerShell. Highlight specific projects where you've successfully implemented or configured IT solutions.
✨Demonstrate Communication Abilities
Since this role is customer-facing, practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand. Use examples from past experiences where you effectively communicated with clients or team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to troubleshoot issues or manage risks in IT projects, and be ready to explain your thought process and the outcomes.
✨Emphasise Team Collaboration
This position requires working closely with others, so be ready to discuss how you've collaborated in previous roles. Share examples of mentoring junior staff or participating in team projects to demonstrate your teamwork skills.
