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For Companies At a Glance
- Tasks: Join our HR team to provide top-notch support and manage HR activities.
- Company: Fujitsu is a leading tech company committed to diversity and inclusion.
- Benefits: Enjoy flexible working options, inclusive culture, and corporate perks.
- Why this job: Shape your HR career while making a positive impact in a supportive environment.
- Qualifications: Must be detail-oriented, customer-focused, and comfortable with IT systems.
- Other info: We are a Disability Confident Employer and promote an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Are you interested in a career in HR? Can you provide exceptional innovative customer service? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people? This is your world and your opportunity to transform it for the better.
Location: Derry/Londonderry
This is a full-time role, however part-time working or job-share may be considered for the right individual.
Your Role
Join our People Operations team within the HR Service Delivery Hub in Derry/Londonderry, where we provide exceptional HR services to all Fujitsu employees across the UK&I. We are seeking a HR Administrator to join our first-line team, delivering proactive HR solutions. In this role, you will provide consistent first-line support across various HR topics and respond to queries from multiple channels such as live chat, HR tickets, and customer calls. You will also manage end-to-end administration for all HR transactional activities across the business, spanning the entire employee life cycle. As part of the HR service delivery team, you will gain insights into our HR operations, enabling you to develop key skills for advancing your HR career.
Your experience
- Comfortable with using multiple IT systems as well as working knowledge of MS Office Suite
- Investigative with excellent customer service mindset
- Detail orientated with flair for problem solving
- Committed to innovative continuous improvement
- Excellent communicator
- Self-starter attitude with ability to take initiative and contribute as a team member
Recruitment process
The recruitment process consists of a one stage interview. We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
HR Specialist Service Center employer: Fujitsu
Contact Detail:
Fujitsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Specialist Service Center
✨Tip Number 1
Familiarise yourself with the HR service delivery model. Understanding how HR operations function will help you articulate your insights during the interview, showcasing your proactive approach and readiness to contribute.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves responding to queries from various channels, demonstrating your ability to handle customer interactions effectively will set you apart.
✨Tip Number 3
Prepare examples of how you've used IT systems in previous roles. Being comfortable with multiple IT systems is crucial, so having specific instances ready will show your technical competence.
✨Tip Number 4
Research Fujitsu's commitment to diversity and inclusion. Being knowledgeable about their initiatives will not only impress your interviewers but also demonstrate your alignment with their values.
We think you need these skills to ace HR Specialist Service Center
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR and customer service. Use keywords from the job description, such as 'first-line support' and 'HR transactional activities', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your commitment to providing exceptional customer service. Mention specific examples of how you've solved problems or improved processes in previous roles.
Highlight IT Skills: Since the role requires comfort with multiple IT systems and MS Office Suite, be sure to mention any relevant software experience. Provide examples of how you've used technology to enhance HR processes or customer interactions.
Prepare for the Interview: Research common HR interview questions and prepare your answers. Be ready to discuss your problem-solving skills and how you can contribute to the team. Show enthusiasm for the company's commitment to diversity and inclusion.
How to prepare for a job interview at Fujitsu
✨Showcase Your Customer Service Skills
As an HR Specialist, exceptional customer service is key. Prepare examples of how you've provided outstanding support in previous roles, especially in challenging situations. This will demonstrate your ability to handle queries effectively.
✨Familiarise Yourself with HR Processes
Understand the employee life cycle and be ready to discuss how you can contribute to each stage. Research common HR topics and be prepared to answer questions related to them, showcasing your knowledge and enthusiasm for the role.
✨Demonstrate Problem-Solving Abilities
Be ready to share specific instances where you've successfully resolved issues or improved processes. Highlight your investigative skills and detail orientation, as these are crucial for the role.
✨Emphasise Team Collaboration
Since this role involves working within a team, prepare to discuss your experiences collaborating with others. Share examples that illustrate your self-starter attitude and how you contribute positively to team dynamics.
