At a Glance
- Tasks: Provide 2nd and 3rd line technical support for secure Linux and Oracle systems.
- Company: Join a purpose-driven company focused on sustainability and innovation.
- Benefits: Enjoy 26 days annual leave, flexible benefits, and a strong pension plan.
- Other info: Dynamic team environment with opportunities for professional development and growth.
- Why this job: Make a real impact by enhancing system security and supporting innovative technology.
- Qualifications: Experience with Oracle Linux, Red Hat, and technical support skills are desirable.
The predicted salary is between 40000 - 50000 £ per year.
Location: Basingstoke
Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Team member, you will contribute to this by providing 2nd and 3rd line technical support for a contract. This includes supporting and maintaining the hardware, software, applications, and network. The team logs and responds to incidents and service requests from the customers, either resolving these themselves or escalating further if necessary.
Your role will primarily be the maintenance and improvement of the secure implementation of the physical and virtual servers providing the system environments. This will involve testing and applying monthly patches to Linux operating systems and applications on all servers. There will also be scheduled patching for Oracle software and firmware patches, as well as the investigation and implementation of updates in response to security alerts and annual security health checks. Additionally, you will work on the continued hardening of Linux and Oracle software, reporting to the Service Delivery Lead and collaborating with the customer team, service delivery peers, third parties, service lines capability teams, and programme delivery team.
Qualifications
- Experience in the following key technologies used on the contract is desirable: Oracle Linux/Red Hat Enterprise Linux, Oracle Application and Database Servers, LogRhythm SIEM tool and Microsoft System Center.
Technical Capability – works within a team with some supervision, supporting end users with technical queries relating to several products/systems.
Business Awareness – develops an understanding of the customers’ environment and service delivery requirements to enable the delivery of the service.
Process – follows established processes/systems and recommends improvements to these as appropriate to resolve routine customer enquiries; documents actions taken to resolve enquiries.
Problem Solving – takes ownership of listening to and understanding the customer’s problem, escalates and/or gains support where necessary to resolve the issue, and uses relevant information to diagnose and resolve or enable resolution in a timely manner.
Service Level – escalates issues as necessary to deliver the required service level and meet or exceed customer expectations/SLA; monitors performance through statistical reporting and analysis.
Team Working – acts as a team player, being viewed by colleagues as an effective and helpful member of the team, demonstrating personal leadership and initiative.
Professional Development – takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements.
Must be willing and eligible to undergo security clearance.
Benefits
- 26 days annual leave plus public holidays (3 flexible)
- Pension – double matching contributions of up to 10%
- Life assurance
- Companywide incentive plans
- Flexible benefits such as increased holidays, travel, dental, critical illness and more
- Perks at work – employee discounts
- Employee assistance programme / virtual GP
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role.
Secure Linux & Oracle Systems Engineer in Basingstoke employer: Fujitsu
Join our dynamic team in Basingstoke, where we prioritise innovation and sustainability while fostering a collaborative work culture. As a Secure Linux & Oracle Systems Engineer, you'll benefit from extensive professional development opportunities, a generous benefits package including 26 days of annual leave, and a supportive environment that values your contributions and growth. We are committed to creating a diverse workplace and offer flexible benefits tailored to your needs, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Secure Linux & Oracle Systems Engineer in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Linux and Oracle systems. We suggest doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects or have certifications, make sure to highlight them during your conversations. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Secure Linux & Oracle Systems Engineer in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Secure Linux & Oracle Systems Engineer. Highlight your experience with Oracle Linux, Red Hat, and any relevant technical skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our mission of building trust through innovation. Keep it engaging and personal – we love a good story!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully solved technical issues or improved processes. We value problem solvers who take ownership and can work collaboratively with teams to deliver results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Fujitsu
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Oracle Linux, Red Hat Enterprise Linux, and the other key technologies mentioned in the job description. Be ready to discuss how you've used these systems in past roles, as well as any challenges you've faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you took ownership of a problem, escalated it appropriately, or collaborated with others to find a solution. This will show your potential employer that you're proactive and capable.
✨Understand the Customer's Needs
Familiarise yourself with the company's service delivery requirements and how they align with customer expectations. During the interview, express your understanding of the importance of customer satisfaction and how you can contribute to maintaining high service levels.
✨Show Team Spirit
Be prepared to discuss your experience working in teams and how you’ve contributed to team success. Highlight instances where you demonstrated leadership or initiative, and emphasise your ability to collaborate effectively with colleagues and third parties.
