3rd Line Support Network Engineer
3rd Line Support Network Engineer

3rd Line Support Network Engineer

Basingstoke Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a 3rd Line Network Engineer, assisting high-profile users and managing IT services.
  • Company: We're dedicated to sustainability and innovation, building trust in society through technology.
  • Benefits: Enjoy 25 days annual leave, flexible benefits, and employee discounts.
  • Why this job: Be part of a collaborative team that values your ideas and invests in your career growth.
  • Qualifications: Knowledge of VCenter NSX-T, Cisco IOS, and experience in System Administration are preferred.
  • Other info: Travel to customer sites is required; apply even if you don't meet all qualifications!

The predicted salary is between 36000 - 60000 Β£ per year.

Social network you want to login/join with: col-narrow-left Client: Location: Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: c02bdf00f71f Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Basingstoke (Travel to customer site required) Shift Working: 0700 – 1500 or 1100 – 1900 Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Network Engineer, you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve: We are looking for a 3rd Line Network Engineer to join the Bengal Service Operations team. Your role will involve assisting a high-profile user community, maintaining daily contact with customers and stakeholders utilizing the IT Service Management Toolset. Monitoring Event Management tooling, triage, and escalation are critical aspects of the role. Your transferable skills and experience: VCenter NSX-T Cisco IOS knowledge Juniper Switches & JUNOS Active Directory Windows Servers Please note: It’s worth applying even if you do not meet all the requirements above. We are passionate about investing in your career, and if you have transferable skills or a background in System Administration, this could be the next opportunity for you. 25 Days annual leave plus public holidays (3 flexible) Pension – Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays, travel, dental, critical illness, and more) Perks at work – employee discounts Employee assistance programme / virtual GP #J-18808-Ljbffr

3rd Line Support Network Engineer employer: Fujitsu

Join a forward-thinking company in Basingstoke as a 3rd Line Support Network Engineer, where innovation and sustainability are at the heart of our mission. We offer a supportive work culture that encourages collaboration and personal growth, alongside competitive benefits such as generous annual leave, double-matching pension contributions, and flexible perks tailored to your needs. With a focus on investing in your career development, this is an excellent opportunity for those looking to make a meaningful impact while working with cutting-edge technologies.
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Contact Detail:

Fujitsu Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land 3rd Line Support Network Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as VCenter NSX-T and Cisco IOS. Having hands-on experience or even just a solid understanding of these tools can set you apart during interviews.

✨Tip Number 2

Network with professionals in the field, especially those who work in similar roles or companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare for potential technical assessments by brushing up on your troubleshooting skills and knowledge of network protocols. Being able to demonstrate your problem-solving abilities in real-time can greatly enhance your chances of landing the job.

✨Tip Number 4

Showcase your soft skills during interviews, particularly your ability to communicate effectively with customers and stakeholders. Since the role involves maintaining daily contact with users, demonstrating strong interpersonal skills can make a significant difference.

We think you need these skills to ace 3rd Line Support Network Engineer

Advanced Networking Knowledge
VCenter NSX-T Proficiency
Cisco IOS Expertise
Juniper Switches & JUNOS Familiarity
Active Directory Management
Windows Server Administration
IT Service Management Toolset Experience
Event Management Monitoring
Incident Triage and Escalation
Customer Service Skills
Problem-Solving Abilities
Team Collaboration
Adaptability to New Technologies
Effective Communication Skills

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a 3rd Line Network Engineer. Familiarise yourself with the technologies mentioned in the job description, such as VCenter NSX-T and Cisco IOS.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your knowledge of network technologies and any experience with IT Service Management Toolsets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to sustainability. Mention how your transferable skills can contribute to the team and the company's mission.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Fujitsu

✨Showcase Your Technical Skills

Make sure to highlight your knowledge of VCenter, NSX-T, Cisco IOS, and Juniper Switches during the interview. Be prepared to discuss specific scenarios where you've successfully used these technologies in past roles.

✨Demonstrate Customer Service Experience

Since the role involves assisting a high-profile user community, share examples of how you've effectively communicated with customers and stakeholders. Emphasise your ability to maintain daily contact and resolve issues promptly.

✨Familiarise Yourself with IT Service Management Tools

Research the IT Service Management Toolset mentioned in the job description. Being able to discuss your experience or understanding of these tools will show that you're proactive and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills, especially related to event management and escalation processes. Practise articulating your thought process and how you would handle various network issues.

3rd Line Support Network Engineer
Fujitsu
Location: Basingstoke
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  • 3rd Line Support Network Engineer

    Basingstoke
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • F

    Fujitsu

    5000+
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