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- Tasks: Support high-profile users and maintain backup and storage solutions.
- Company: Join a leading tech company committed to sustainability and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Why this job: Make a real impact while working with cutting-edge technologies in a supportive team.
- Qualifications: Experience with storage solutions and IT service management tools preferred.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
3rd Line Storage Support Engineer
Basingstoke – Fully Onsite
Shift Working (0700 – 1500 or 1100 – 1900)
Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage Support Engineer you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.
Your role will involve:
We are looking for a 3rd Line Storage Support Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, trigae and escalation is critical to the role.
Maintaining and supporting the backup and storage solution, to allow high availability of data in the event of loss or disaster recovery.
Conducting daily checks of the solution, producing documentation and maintaining the product’s lifecycle management.
The applicant must be a Highly Cleared sole national 3rd Line Storage Support Engineer required for this high level government account.
Your transferable skills and experience:
- vCentre
- Event Management Tooling (SCOM)
- Dell EMC Storage solutions (Including Avamar & Data domain)
- SCCM / MCM patch deployment
- ITSM Tooling
- Active Directory
- Windows Server
- Microsoft PKI
- This role requires candidates to be eligible and willing to undergo a high level of security clearance
Please note: It’s still worth applying even if you do not meet all the skill/experience requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in System Administration this could be the next opportunity for you.
Recruitment process
The recruitment process consists of one stage.
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum / essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric:
Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion
#LifeAtFujitsu
#Purple
#DNS
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3rd Line Storage Engineer employer: Fujitsu
Contact Detail:
Fujitsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Storage Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to storage solutions and ITSM tooling. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for technology! During interviews, share your experiences with Dell EMC Storage solutions or any relevant projects. This will demonstrate your enthusiasm and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace 3rd Line Storage Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Storage Engineer role. Highlight relevant experience with technologies like vCentre and Dell EMC Storage solutions. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in System Administration makes you a great fit. We love seeing enthusiasm and personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully resolved issues or improved processes. We value candidates who can think on their feet and contribute to our innovative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Fujitsu
✨Know Your Tech Inside Out
As a 3rd Line Storage Support Engineer, you’ll need to be well-versed in technologies like vCentre, Dell EMC Storage solutions, and Event Management Tooling. Brush up on these areas before your interview, and be ready to discuss your hands-on experience with them.
✨Showcase Your Problem-Solving Skills
This role involves assisting a high-profile user community and managing escalations. Prepare examples of how you've successfully resolved technical issues in the past, especially in high-pressure situations. This will demonstrate your ability to think on your feet.
✨Understand the Company’s Values
Familiarise yourself with the company’s commitment to sustainability and innovation. Be prepared to discuss how your personal values align with theirs, and how you can contribute to their mission of building trust in society through technology.
✨Prepare for Security Clearance Questions
Since this position requires a high level of security clearance, be ready to answer questions about your background and any potential concerns. Honesty is key here, so ensure you’re clear about your eligibility and willingness to undergo the necessary checks.
