Hybrid Service Desk Agent – 1st Line IT Support

Hybrid Service Desk Agent – 1st Line IT Support

Full-Time No working from home possible
Fujitsu Limited

Fujitsu Limited in Belfast is seeking a Service Desk Agent to join our 1st line support team. You will provide first class customer service while diagnosing and solving IT issues for a long-term partner.

The role involves handling calls, webchats, and other digital contacts, working to SLA/KPI targets in a busy service desk. This is a hybrid role based in Belfast with a 12-hour shift pattern (3 days on, 3 days off, including nights).

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Hybrid Service Desk Agent – 1st Line IT Support employer: Fujitsu Limited

Fujitsu Limited in Chippenham is an excellent employer that prioritises employee well-being and professional growth. With a supportive work culture, comprehensive benefits including 26 days of annual leave and a pension scheme, and a commitment to inclusivity as a certified Disability Confident Employer, Fujitsu offers a rewarding environment for Service Desk Engineers looking to make a meaningful impact in IT support.

Fujitsu Limited

Contact Details:

Fujitsu Limited Recruitment Team