At a Glance
- Tasks: Provide top-notch customer service and support in a dynamic Data Centre environment.
- Company: Join a forward-thinking tech company committed to excellence and teamwork.
- Benefits: Flexible 12hr shifts, competitive pay, and opportunities for personal growth.
- Other info: Be part of a supportive team with a focus on continuous improvement.
- Why this job: Make a real impact while collaborating with passionate professionals.
- Qualifications: Strong communication skills and experience in Data Centre operations.
The predicted salary is between 30000 - 40000 £ per year.
Are you keen on providing excellent customer service and working with multiple teams to help find solutions to problems? Can you deliver service excellence to our customers within a defined framework? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people like yourself? This is your world and your opportunity to transform it for the better.
Your role
We are looking for a Technical Operations Specialist to join our operations team on 24x7/365 shift pattern working 12hr rotational shifts based in our strategic Data Centre in Grays, Thurrock. Your primary role will involve providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. Your role will involve dealing directly with customers; you will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets.
Your experience
- Good communication skills and the ability to communicate effectively through online toolsets
- Knowledge of Data Centre Infrastructure
- Experience within a process driven environment
- Have an eye for continuous improvement to help enhance Fujitsu’s Data Centre offering
- Pro-active in your approach to work
Recruitment process
The recruitment process consists of one stage of interviews.
Closing Date: 29th June
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Technical Operations Specialist in Grays employer: Fujitsu Limited
Fujitsu Limited in Chippenham is an excellent employer that prioritises employee well-being and professional growth. With a supportive work culture, comprehensive benefits including 26 days of annual leave and a pension scheme, and a commitment to inclusivity as a certified Disability Confident Employer, Fujitsu offers a rewarding environment for Service Desk Engineers looking to make a meaningful impact in IT support.
