Incident Service Delivery Lead (12‑Month FTC) in Bracknell

Incident Service Delivery Lead (12‑Month FTC) in Bracknell

Bracknell Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Fujitsu Limited

At a Glance

  • Tasks: Manage daily service delivery and ensure effective incident management.
  • Company: Fujitsu Limited, a leader in technology solutions.
  • Benefits: 26 days annual leave, pension contributions, life assurance, and flexible benefits.
  • Other info: 12-month Fixed Term Contract with opportunities for growth.
  • Why this job: Join a dynamic team and drive improvements in service delivery.
  • Qualifications: Experience in incident management and strong reporting skills.

The predicted salary is between 40000 - 50000 £ per year.

Fujitsu Limited is seeking an Incident Service Delivery Manager for a 12-month Fixed Term Contract in Bracknell. This role involves management of day-to-day service delivery, focusing on effective incident management and performance against SLAs.

The successful candidate will be responsible for:

  • Producing monthly reports
  • Handling escalations
  • Promoting a culture of improvement

Benefits include 26 days annual leave, pension contributions, life assurance, and various flexible benefits.

Incident Service Delivery Lead (12‑Month FTC) in Bracknell employer: Fujitsu Limited

Fujitsu Limited is an excellent employer, offering a dynamic work environment in Bracknell where innovation and collaboration thrive. With a strong focus on employee growth, you will benefit from comprehensive training and development opportunities, alongside a generous benefits package that includes 26 days of annual leave and flexible working options. Join us to be part of a culture that values improvement and teamwork, making your contributions meaningful and rewarding.

Fujitsu Limited

Contact Details:

Fujitsu Limited Recruitment Team

We think you need these skills to ace Incident Service Delivery Lead (12‑Month FTC) in Bracknell

Incident Management
Service Delivery Management
SLA Performance Monitoring
Report Production
Escalation Handling
Continuous Improvement
Communication Skills