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For Companies At a Glance
- Tasks: Troubleshoot and resolve IT hardware issues while supporting customer systems.
- Company: Join Fujitsu, a diverse and inclusive tech leader.
- Benefits: Flexible working hours, travel opportunities, and a supportive work environment.
- Why this job: Make a real impact in IT while collaborating with a passionate team.
- Qualifications: Experience in IT hardware and problem-solving skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you self-motivated with an interest in IT Hardware? Can you troubleshoot Hardware related IT issues and follow them through to a successful resolution? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to grow our team with committed people to service and maintain the Network infrastructure for our customers across the region? This is your world and your opportunity to transform it for the better.
Your Role
We are looking for a mobile Engineer to work as part of our Enterprise & Project Service team. Our Engineers support Customer Hardware across a host of vendor technologies including Fujitsu, Juniper, HP, Cisco, Meraki, Brocade, Dell, and NetApp among others. The role will involve the Break-Fix, Installation, Moves, and Changes of customer IT systems; knowledge of Storage Solutions would be advantageous. This involves daily travel across the North with a vehicle provided as well.
Your experience
- An important part of the role is the daily interaction with end-users, support teams, project managers, and service managers, liaising with other parts of the organization to ensure customer satisfaction and team targets are met.
- We seek a team player who can apply their extensive knowledge, use common sense and not be afraid to identify and call out risks and provide solutions.
- A knowledge of network LAN/WAN and Wi-Fi technology – accreditations preferable although training provided.
- Readily take ownership & responsibility.
- Ability to work alone and an enthusiastic team player.
- Excellent problem solving and analytical skills.
- Ability to work whilst under pressure.
- Attention to detail when planning and progressing daily workload.
- Full driving license.
Achieve together
We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women, and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBT+.
We are people-centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work that suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.
We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply. Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining, and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.
Advanced On-site Technician employer: Fujitsu Limited
Contact Detail:
Fujitsu Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advanced On-site Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fujitsu's values and mission. This will help you align your answers with what they care about, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves resolving IT hardware issues, brush up on your problem-solving techniques. Maybe even set up a mock scenario with friends or family to demonstrate your thought process during the interview.
✨Tip Number 3
Show off your teamwork! Be ready to share examples of how you've collaborated with others in past roles. Highlighting your ability to work well with support teams and project managers will make you stand out as a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fujitsu team and ready to contribute to their mission.
We think you need these skills to ace Advanced On-site Technician
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let your enthusiasm for IT hardware shine through! We want to see that you’re not just ticking boxes but genuinely excited about troubleshooting and resolving hardware issues.
Tailor Your Experience: Make sure to highlight any relevant experience you have with the technologies mentioned in the job description. Whether it's Fujitsu, Cisco, or Dell, we want to know how your background aligns with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fujitsu Limited
✨Know Your Tech
Brush up on your knowledge of IT hardware and the specific technologies mentioned in the job description, like Fujitsu, Cisco, and Dell. Being able to discuss these technologies confidently will show that you're not just interested but also knowledgeable about the role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you successfully troubleshot hardware issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your analytical skills and ability to work under pressure.
✨Emphasise Teamwork
Since the role involves collaboration with various teams, be ready to share instances where you've worked effectively in a team setting. Highlight how you communicate with end-users and support teams to ensure customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the technologies you'll be working with. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.