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- Tasks: Install, train users, and maintain cutting-edge print technology for customers across the UK.
- Company: Join Fujifilm, a global leader in innovation and technology with a rich history.
- Benefits: Competitive salary, travel opportunities, and ongoing training to enhance your skills.
- Why this job: Make a positive impact while working with advanced technology in a dynamic environment.
- Qualifications: 5 years in mechanical troubleshooting, engineering qualification, and strong communication skills.
- Other info: Flexible work culture with opportunities for career growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a career where you can make a positive global impact through innovation and technology? Join Fujifilm and see what it’s like to give our world more smiles.
Fujifilm started from humble beginnings in Japan, and we continue to make strides in technology worldwide, all grounded in our rich history of shaping the world of innovation.
For over 90 years, Fujifilm has engineered leading film, print and camera products. Now, we have evolved into a leader across multiple industries and practices — moving into healthcare, business innovation and electronic materials. We create a sense of continuous improvement, keeping value and collaboration at the core of our culture across Europe and the rest of the world.
In Graphic Communication, we’re a trusted partner, helping businesses navigate digital transformation. The world of print is ever evolving, so we work in collaboration with global customers and have a commitment to print that’s second to none.
Our commitment to giving our customers, employees and society more value from innovation keeps us moving forward.
Join our team and give our world more smiles.
The Role:
As a Field Service Engineer , you will be responsible for installations, training users, service and maintenance of the complete range of equipment and software supplied by Fujifilm Graphic Systems to customers based in the UK from both helpdesk and hands on perspective. Manage service agents and maintain a high level of knowledge and standards.
Person Requirements:
- Minimum 5 years experience in troubleshooting and repairing mechanical equipment within in the Print on Demand (POD) print industry.
- Hold a mechanical or electrical engineering qualification, or equivalent qualification.
- Strong customer management and communication skills with an excellent telephone manner.
- Ability to work under pressure and understand the need to adapt and be flexible to suit business needs.
- Confident and able to use initiative with high levels of motivation, drive, and enthusiasm.
- Ability to work autonomously and to build strong working relationships with customers and colleagues.
- Full UK driving licence. Willingness to travel/stay away overnight.
- Attend high level training courses and be able to cascade that training on a local level.
- Attend escalations and liaise with 2nd level support.
Field Service Engineer POD - South employer: Fujifilm UK
Contact Detail:
Fujifilm UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer POD - South
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the job hunt. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Fujifilm and its innovations. Understand their products and services, especially in the Print on Demand sector. This will help you show genuine interest and make a great impression during your interview.
✨Tip Number 3
Practice your communication skills! As a Field Service Engineer, you'll need to manage customer relationships effectively. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Fujifilm team and making a positive impact.
We think you need these skills to ace Field Service Engineer POD - South
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your experience aligns with our mission of making a positive global impact through innovation and technology.
Tailor Your CV: Make sure to customise your CV for the Field Service Engineer position. Highlight your relevant experience in troubleshooting and repairing mechanical equipment, especially within the Print on Demand industry, so we can see why you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as this helps us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Fujifilm UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical and electrical engineering, especially in the Print on Demand (POD) industry. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them.
✨Show Off Your Customer Skills
Fujifilm values strong customer management skills, so prepare examples of how you've successfully communicated with clients in the past. Think about times when you turned a challenging situation into a positive experience for the customer.
✨Flexibility is Key
Be ready to talk about how you've adapted to changing business needs in previous roles. Highlight your ability to work under pressure and provide examples of how you've managed your time effectively while juggling multiple tasks.
✨Demonstrate Your Initiative
Fujifilm looks for motivated individuals who can work autonomously. Prepare to share instances where you've taken the initiative to solve problems or improve processes without being prompted. This will show your drive and enthusiasm for the role.