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For Companies At a Glance
- Tasks: Install, train users, and maintain cutting-edge print technology for customers across the UK.
- Company: Join Fujifilm, a global leader in innovation and technology with a rich history.
- Benefits: Competitive salary, travel opportunities, and ongoing training to enhance your skills.
- Why this job: Make a positive impact through technology while working in a dynamic and collaborative environment.
- Qualifications: 5 years in mechanical troubleshooting, engineering qualification, and strong communication skills.
- Other info: Exciting career growth potential and the chance to work with industry-leading technology.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a career where you can make a positive global impact through innovation and technology? Join Fujifilm and see what it’s like to give our world more smiles.
Fujifilm started from humble beginnings in Japan, and we continue to make strides in technology worldwide, all grounded in our rich history of shaping the world of innovation.
For over 90 years, Fujifilm has engineered leading film, print and camera products. Now, we have evolved into a leader across multiple industries and practices — moving into healthcare, business innovation and electronic materials. We create a sense of continuous improvement, keeping value and collaboration at the core of our culture across Europe and the rest of the world.
In Graphic Communication, we’re a trusted partner, helping businesses navigate digital transformation. The world of print is ever evolving, so we work in collaboration with global customers and have a commitment to print that’s second to none.
Our commitment to giving our customers, employees and society more value from innovation keeps us moving forward.
Join our team and give our world more smiles.
The Role:
As a Field Service Engineer , you will be responsible for installations, training users, service and maintenance of the complete range of equipment and software supplied by Fujifilm Graphic Systems to customers based in the UK from both helpdesk and hands on perspective. Manage service agents and maintain a high level of knowledge and standards.
Person Requirements:
- Minimum 5 years experience in troubleshooting and repairing mechanical equipment within in the Print on Demand (POD) print industry.
- Hold a mechanical or electrical engineering qualification, or equivalent qualification.
- Strong customer management and communication skills with an excellent telephone manner.
- Ability to work under pressure and understand the need to adapt and be flexible to suit business needs.
- Confident and able to use initiative with high levels of motivation, drive, and enthusiasm.
- Ability to work autonomously and to build strong working relationships with customers and colleagues.
- Full UK driving licence. Willingness to travel/stay away overnight.
- Attend high level training courses and be able to cascade that training on a local level.
- Attend escalations and liaise with 2nd level support.
Field Service Engineer POD - South employer: Fujifilm UK
Contact Detail:
Fujifilm UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer POD - South
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching Fujifilm and its innovations. Show us you’re genuinely interested in our mission to create smiles through technology. We love candidates who can connect their skills to our values!
✨Tip Number 3
Practice your technical skills! As a Field Service Engineer, you’ll need to demonstrate your troubleshooting abilities. We recommend setting up mock scenarios or even volunteering to help with local tech issues to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to go directly to the source.
We think you need these skills to ace Field Service Engineer POD - South
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how your experience aligns with our mission of making a positive global impact through innovation and technology.
Tailor Your CV: Make sure to customise your CV for the Field Service Engineer position. Highlight your relevant experience in troubleshooting and repairing mechanical equipment, especially within the Print on Demand industry, so we can see why you're the perfect fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Share specific examples of your customer management skills and how you've adapted to challenges in previous roles. This helps us understand your approach and how you might fit into our collaborative culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fujifilm UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical and electrical engineering, especially in the Print on Demand (POD) industry. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them.
✨Show Off Your Customer Skills
Fujifilm values strong customer management skills, so prepare examples of how you've successfully communicated with clients in the past. Think about times when you turned a challenging situation into a positive experience for the customer.
✨Flexibility is Key
Be ready to talk about how you've adapted to changing business needs in previous roles. Highlight instances where you had to think on your feet or adjust your approach to meet customer demands or project requirements.
✨Demonstrate Your Initiative
Fujifilm looks for motivated individuals who can work autonomously. Share examples of when you've taken the initiative to solve a problem or improve a process without being prompted. This will show your drive and enthusiasm for the role.